You need to look at this issue holistically. Why is your organisation having a policy of reimbursement for mobile repair expenses .... Is it as part of tax planning to help employees minimise tax outgo from their remuneration, by using government tax laws that are aimed at benefitting employees where they can claim tax exemption for employment related expenses they have to incur. If so such expense claims are limited to a ceiling on the claim depending on the level of the employee in the hierarchy. If so, it is common practice and well known to the company that employees procure (fake!) bills for making these claims limited to their eligibility. Employee can claim only what he/she is eligible under the company rules, as this is treated as a perk for tax planning. There is no question of excess claims using fake bills. I dont find any harm or impropriety in this except that even such practices are not encouraged elsewhere, but compelled to do in Indian context due to our distorted tax structure that encourages such practices. In this case company will have formal policies on the matter and no one can be smarter than the other.
On the othe hand if such provisions are open ended to meet genuine expenses incurred by the employee such as on travel, gratuity, miscellaneous expenses etc. and the employees indulge in malpractices this is to be treated as an integrity issue on the part of the employee and established companies following transparent and ethical practices take them very seriously and the employee may even be simply asked to leave the organisation as the disease will spread like a virus and no organisation will want such a situation in their organisation. When in doubt, the supervisor who is expected to be person of high integrity, moral standards and fair will take a call on the matter and decide. Remember such emloyees always get marked!
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