Return On Investment Of Emplyees' Training

Hi Mr. Martin,
I talked to my boss regarding Level 4 measures... but she is saying that we ourselves dont want to go for level 4 this time coz this is the first time we are going for ROI calculation. So she wants to go only till Level3 as of now. May be later on for some other training program, the company can opt for going to Level 4.
Anyways, thanks a lot for your valuable help.
regards,
Reena

Hi Reena

It may be that I'm not understanding your situation fully. From my interpretation of your postings, your organisation is planning to work out the return on investment (ROI) of your training, but is not planning to do a Level 4 evaluation. Is this a correct interpretation?

If it is then permit me to clarify the evaluation levels.

Level 4 evaluations are about the impact to the organisation - how has this training affected the performance of the organisation.

Level 3 is about how behaviours have changed as a result of the training.

Return on Investment is concerned usually with determining if the benefits that have been acquired as a result of the training are greater than the costs of effort and resources that went in to developing and delivering the training.

It is difficult to see how you can determine such an ROI value without conducting a Level 4 evaluation - you simply have to know how much the training has impacted the organisation's performance (a L4 evaluation) to be able to calculate a CREDIBLE ROI value. If your ROI value can't be credible you may as well not bother wasting the effort required!

Kind regards

Martin

Yes, Mr. Martin, you have interpreted it correctly.
Here I would like to clarify something. We are not going for proper ROI calculations in monetary terms. We are just going for quantitative evaluation of Level 1, 2 and 3. Later on when our organization starts doing the same evaluation for every training program, then may be we can move to Level 4 and ROI calculation.

hi group,
will any one help me in finding out the process on calculating ROI in training ad dev.
debasis

I am attaching a Training feedback form . it is a little long . may shorten it according to your requirements .
Gaurav Mehta