going to the case scenario
Employee One produces only two faultless items per day and the
Employee Two other produces 10 items, in the same time, with a reject rate of 10%.
Both the above case of employees you have mentioned diff parameters
Employee one: produces just 2 faultless items a day, but what is the total units he produces in a day??
Employee Two : In this case u have mentioned 10 items a time which i assume is day as per above case
mathematically for employee two from 10 items the reject rate is 10% that means for every 1 item is faulty out of 10 items
so when you compare employee one who does 2 faulty items with employee two who does 1 faulty item
ideally employee one needs to retrench as per above mathematical formula
now my Q is instead of removing the employee why isn't the supervisor been question in terms of their performance output
countries like Japan believe in 0% error in their work b'coz of this approach they value the process & quality in terms making optimum productivity of their resources
the above case which you have mentioned i have Handel this situation where in the fault was not of the employee but the process which was followed was wrong which yielded units with 10-20% error their by adding the cost to the company resources in as wastage cost
The entire post and comments revolves around quality or quantity
I do agree quantity is necessary at production level but there is Quality is never compromised that is why companies go for Quality assurance certificates like USFDA
Also I would like to touch upon the biggest reward Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the only formal recognition of the performance excellence of both public and private "U.S. organizations given by the President of the United States"
The above award itself justifies that how much importance is given to Quality in comparison to Quantity