The calculations that you have put up, are really informative and an eye opener for all those coming within the range of ESIC.
I really agree with the same.
But ………….
There is vast difference between the speculative Calculations and those that come in practical use in the daily life of an Employed Personnel.
I, myself, am taking care of the matters regarding the ESIC and what my experience is you will be surprised to note.
1. The ESIC Staff and the Dispensary Staff in our range of Hardwar are very accommodating and helpful in every matter, no matter how tedious it is. They even go out of their way to help out the IP to get the utmost benefits they can avail of.
2. It is not the responsibility of the ESIC to go to the house of the IP to get their treatment done from ESIC. We at the posts of HR should train and update the IP’s about the benefits of going to the ESIC for their treatment. If we ourselves don’t educate the IP’s about this then they are stuck with a tarnished picture about the treatment the unsympathetic performance meted out by the Government Dispensaries.
3. If we note any short coming from the part of the ESIC, we at the HR Department, should leave no stone unturned to get the things done right, even if we have to approach the higher level Officers. Our experience is that if the HR educates the IP’s about the benefits of the ESIC, then, I sure hope that most of the IP’s will get their treatment from the ESIC Dispensaries. In our Company at the slightest feeling of sickness or not feeling well they go to the Dispensary and get Medicine for themselves. Many a times I have checked and found that the medicine they are given free of cost amounts to not less than 50 to 70 Rupees.
4. The Doctors are very courteous and respond to the patient’s sickness with concentration and precedence. If any syndrome or analysis is out of their reach they then in turn refer the patient to higher authorities for the best in investigation and treatment.
5. In one unpleasant incident of our IP the Medical Commissioner of our range took the trouble to get involved personally (even though he was at the airport getting ready to embark a flight) and got the matters sorted out and the problem was solved at top priority, the IP getting the benefit.
6. As for the long Q’s in the ESIC Dispensaries, it is not as it is in the Clinics and Nursing Homes of Private Doctors in the lower category or in the higher category. These types of Q’s are a part of our daily lives and we are used to all these types of waiting in lines, where we loose many man-hours. Right from the Fair Priced Shops where a low remunerated person stands in the Q, to the airports where the Hi-Fi gentry has to stand in Q’s to get their turn.
7. Therefore, we at the HR are to blame for the ignorance of the IP’s or the proper response that we seem to be deprived of by the Doctor’s or the Staff of the ESIC Department. We should take time out to visit the ESIC and throw our weight around and let the Department know that it is we, because of whom the department is in business.
8. I have been meeting the Branch Managers, Area Inspectors and other higher Officials and we all discuss the matters which are interrelated to the better understanding and working for the benefit of the IP’s. The Government also has taken many steps to ease the problems regarding the reimbursements etc and still some suggestions and amendments are always on the table which the Government implements for the betterment and providing the best medical facilities to the IP’s. For Hi-Fi diseases one needs Hi-Fi facilities. All this has come within the grasp of a low paid IP just because of ESIC.
9. My very humble proposition to all in the HR Department is to take interest in the ESIC matters and fight for a noble cause to help the IP’s get the benefits meted out by the Government to the deserving ones. Side by side we should also refrain from supporting unjustified case as this in turn cannot help us to stand boldly in front of the Defaulting Personnel’s of ESIC.
My intention is not to hurt the feelings or to pass judgment on the working capabilities of HR Personnel’s and if by the way someone feels so I would express regret in advance for the same. This has been done only in the interest of the Working Class person’s who have to fight against the High Cost of Treatment by Specialist Doctor’s, which is only possible through the ESIC during this high inflation period.
Mails are welcome whether from Critics or from those appreciating the Cause.
My personal ID is: [Login to view]
Rahman Dy. Mgr. HR/Co-Ordination