Hi...these perametrs r..like..
Sales: Order precurment, Planingsales,tender search,enquiry , communication, follow up,order rechked...before duedate tender have to submit,(local tender-with in 3 days),status,tender attended,put up, rates reasonable or not..negotiation skill,repetation of customer,new customer development,production plalning,to ensure dilivery of material on time, customer enquires, (all type of rejection/difficency related enquires or complaint will nt handle by sales)
Production: Raise of indent/material,diliver on time,fare work atmospher,NCR,production capacity utilization
QC/Testing: Incoming Inspection, final inspection,customer inspection, 48 hrs for testing of material, Inprocess material testing, no of testing in a day, no of sample tested , paper process in with in a day for material dispatch, customer complaints closing
R&D: new product development target dates, no of product develop,improvment in present product,customer complaint abt new product, certificates due and renewal of certificate.
Now we have started marketing ..so i have to define his work for brand management...and all work related to marketing
Purchase: after getting indent, they have to do costing of material, giv e dreport & order for material..broad line..( we can add few point related to this)
If you want to add any other point related to all this pls do that....
Accounts do all the general work of accounts depat..rasing of invoice, billing, challan, return file..etc etc..
Im nt sure whethr HOD has given me complete info abt thr work..so if any one having any idea..so pls
PLs help me...let me know..even few more points for this...