Hello Mr.Sharma,
Pls refer below answers,
1. What Is This? What Is Procedure For This?
ISO is an internationally acclaimed and accepted standards for implementation of Quality Management System (QMS) at organizational level. It compromised of 8 clauses related to Quality management system, Management Responsibility, Resource management, Product realization and measurement, analysis and improvement. First 3 clauses deals with introduction and definitions etc.
There are many models of quality being practiced in industry to implement quality mgt system i.e. TQM (Total Quality Management) ,MBNQA (Malcolm balridge national quality award - USA),EFQM (European foundation for Quality Management) or Operational excellence etc.ISO 9001 :2008 is one of such model to implement quality management systems across organization.
To get certification one needs to prepare documents, procedures and manual to guide team about its implementation.
After implementation internal audit needs to be conducted by trained internal auditor form the organization for conformance of requirements laid down in ISO 9001 :2008 standards.
After this audit, Two audits to be conducted by external agency mainly the certification agency, Stage - II and Stage - II to verify conformance of standards and compliance.
If they found everything in line with stated guidelines will award your organization a certification.
2. What Data Have To Maintain HR Deptt.?
Basically for HR there is a separate clause in ISO 9001 standards apart from general requirements ,clause # 6 -Resource Management. Which deals with provision of resources, competence training, awareness, and infrastructure and work environment. All documents pertaining to this area needs to be maintained in any form weather electronically or manually. Most practiced and maintained documents are Training record, Job description, Competency record or skill matrix data, Resources list, Work environment data affecting to quality, employee list etc.
3. Is There Any Audit In ISO If Yes Then Tell Me Who Do Audit?
Kindly refer above explanation for audit. Audit is compulsory to get ISO 9001 certification by third party.
Certification is valid for at least 3 years and periodic audits at interval of one year will be conducted by your certification agency to verify conformance to requirement and effectiveness of management system.
After 3 year you need to apply for re- assessment and re-certification.
4. What Are Activities In ISO Of HR ?
Following taks are part of ISO 9001 for Human resource department,
- Building competency matrix or skill matrix for employees as per job requirement
- Preparing JD (Job description) of employees and communicating same
- Arranging training to employee affecting job requirement and quality
- Providing necessary resources and requirement to employees to achieve quality
-Providing good work environment to achieve quality
- Maintaining education,training,skills and experience details of employees
-Selecting right talent as per job requirement as far as education, skills and competency is concerned
-Providing support services i.e. transportation,communication,information to achieve quality
I hope this clarify your doubts nd query. For further help feel free to reach me on rajuprasad12@yahoo.com
BR,
Raju Prasad
rajuprasad12@yahoo.com