Dear Seniors, I am Working in a garment manufacturing concern. Now, I am looking for an HR ADMIN role, especially since my responsibility is staff (recruitment, R & R, Appraisal & Exit). Management has additionally given PRO a role. I need a combined KPI, KRA, and job description for the abovementioned roles.
Kindly give your suggestions.

From India, Coimbatore

Hi Raghu,
Combining key performance indicators (KPIs), key result areas (KRAs), and job descriptions for the HR Admin and PRO roles in a garment manufacturing concern can help ensure clarity and alignment of responsibilities. Below is a sample framework that you can tailor to fit your specific organizational needs:


Position: HR Administrator & PRO

Department: Human Resources

Job Summary:
The HR Administrator & PRO is responsible for overseeing various aspects of human resources management, with a primary focus on staff recruitment, rewards and recognition (R&R), performance appraisal, and employee exit processes. Additionally, the role includes managing public relations and acting as the company's Public Relations Officer (PRO).

Key Responsibilities:

Recruitment and Staffing:
Develop and implement effective recruitment strategies to attract and retain top talent.
Conduct job interviews, evaluate candidates, and make hiring recommendations.
Collaborate with department heads to understand staffing needs and align recruitment efforts accordingly.

Rewards and Recognition (R&R):
Design and implement employee recognition programs to foster a positive work culture.
Administer performance recognition initiatives and employee appreciation events.
Monitor and analyze employee engagement surveys to identify areas for improvement.

Performance Appraisal:
Coordinate and facilitate the performance appraisal process.
Work with managers to set performance goals and objectives.
Ensure timely and constructive feedback is provided to employees.

Employee Exit Management:
Conduct exit interviews and analyze data to identify trends and areas for improvement.
Manage the exit process, including documentation and exit clearance.
Provide recommendations for enhancing employee retention based on exit interviews.

Public Relations (PRO) Responsibilities:
Act as the company's representative for external communications and public relations.
Build and maintain positive relationships with external stakeholders, including government agencies.
Coordinate with media outlets for press releases and manage the company's public image.
Key Performance Indicators (KPIs) and Key Result Areas (KRAs):

Recruitment and Staffing:
KPI: Time-to-fill positions.
KRA: Successful on boarding and integration of new hires.

Rewards and Recognition (R&R):
KPI: Employee satisfaction scores related to recognition programs.
KRA: Increase in employee engagement levels.

Performance Appraisal:
KPI: Timeliness and completion of the appraisal process.
KRA: Improvement in overall performance ratings.

Employee Exit Management:
KPI: Exit interview participation rate.
KRA: Identification and implementation of retention strategies.

Public Relations (PRO):
KPI: Positive media coverage and mentions.
KRA: Maintenance of a positive public image for the company.

Qualifications and Skills:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience in HR roles, with a focus on recruitment and employee relations.

Strong communication and interpersonal skills.
Knowledge of labour laws and regulations.

Proactive problem-solving ability and attention to detail.

Note: Customize the above framework based on the specific needs and nuances of your garment manufacturing concern. Ensure that the KPIs and KRAs are measurable and aligned with the overall business objectives.


From India, Bangalore
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