Dear Seniors

Some sales employee exchange or pickup the goods from supplier on behalf of company and they used to sell those product in market without knowledge of CNF team. Please help, how to draft the letter to supplier avoid any direct delivery by order of employee.

Also same type of letter need to issue sales employee to avoid direct contact to supplier for delivery.
Please help !


From India, Delhi
Dear Santosh,

In your company, a few salespersons bypass the company authorities and make a direct deal with the dealers, then it is a breach of discipline. It has to be dealt with sternly. However, if you wish to curb direct dealing between the two, then you need to make an SOP for the salespersons. Any violation of SOP could invite strict disciplinary action. In fact, this clause, if inserted in the appointment letter of the salesperson, then the better.

Just sending a letter is not sufficient. Secondly, if you wish that the dealers should not deal with the salespersons, then you need to insert this clause in the contract agreement.

Either way, to provide the draft(s), one has to study the systems and process of your organisation. We the members of this forum are outsiders, and we do not know the internal dynamics of your company. The issue has to be studied from all angles. It is better to hire a consultant for this work.


Dinesh Divekar

From India, Bangalore

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