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The Importance of High-Performing Culture

What keeps a high-performing organization different from others is its high-performing culture. Success and failure lie in between. It sits firmly at the epicenter of a high-performing model. The foundation of growth is the culture, which has elements of high performance. If the organization is not growing, it means it is dying. So, having a high-performance culture is not an option but a compulsion because of growing expectations of customers, unending challenges for retaining talent, investors' expectations, and the need to innovate to have a competitive edge over others. As popularly said, culture is a set of behaviors of people depicting what, why, and how in a given situation. High-performing is a mindset that reflects in the DNA of an organization's culture.

Elements of a High-Performing Culture

The three main elements of a high-performing culture of an organization are discipline, leadership, and motivation. Discipline brings a sense of accountability, leadership develops a sense of ownership, and motivation comes from openness and trust at all levels, along with fairness while dealing with people. To build, develop, and nurture the culture of high performance, define the preferred behaviors, identify and encourage those who perform, along with alienating those who resist and puncture the efforts of making a performance culture. Uncover such root causes of mindsets and recraft them if possible. People take cues from leaders' signals. A leader's behavior and attitude play an effective role in this process. Either they can generate a magnetic pull or discharge the unleashed energy.

Developing Organizational Trust

Developing organizational trust is a time-tested tool to build a high-performing culture. It helps create motivation among employees. Trust comes from leadership authenticity, sharing information, delegating honestly, and rewarding excellence. Research has revealed that people within organizations having high trust value perform much better and get better engaged.

The Role of HR in High-Performing Culture

Let us also understand that HR alone is not responsible for developing a high-performing culture. But yes, HR is expected to support line managers to enhance such skills and adopt preferred behaviors that are essential for building such culture. The authenticity of HR and top leadership plays a crucial role. Both cannot afford to say something and not live with that. The challenges HR will face in a high-performing culture organization are high pressure on employees. HR has to find ways to convert the pressure into motivation; otherwise, the high level of stress with the high-performance culture may not go a long way. Consistency is the real challenge.

The Industry HR experts in the March 2019 cover story of this edition open up their minds and speak on how, why, and what about the high-performing culture of the organization.

Regards,
Anil Kaushik,
Business Manager - HR Magazine
B-138, Ambedkar Nagar, Alwar - 301001 (Raj.) India
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**Location**: Delhi, India
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From India, Delhi
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