Monica_p
Consultant
Richa Kumari1107
Senior Executive-hr
KIRTI28.AUTI
Hr -executive

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What Are The Best Ways To Hire A Telecaller(Female)? I Face Lots Of Challenges While Hiring A Telecaller. Most Of The Telecallers Doesnt Want To Continue In Same Job Role & Fresher Be Like They Do Not Want To Enter Into This Job.
It's really very tough to convince female candidates to attend the interview. Please suggest some ideas. I hire through naukari.com.

From India, Delhi
Sir/Madam,
It is very true situation, however if you provide some script to talk then they will talk creatively with customer.
Second thing is that no one are interested to listen what tale caller wants so say, not because of the have less time ,because of less interest ,Hence if you provide some creative script to them might be change the situation.
Paying incentive is not effective tool., first a fall try to find out the root cause why employees are not stable and then apply the some solution,
like changes in work culture, rotational shift, incentive structure , weekly job rotation, employee engagement, creativity in work, product analysis, customer feedback.
if an employee ask any question to customer about the same product rather than selling the product which may help to retain the employee,
for Eg. if you are selling a Regular tea bag ,and you want to sell the lemon tea, then don't start immediately to sell the product , first a fall ask "this is only for 2 minutes survey, and we would like to need your feed back. and slowly slowly give information to your products . which might help

From India, Pune
Create a motivation for them. After having successfully worked for one year Tele-callers, what next? You should be in position to consider a different roll for the for having successfully completed one year. This is one of the way to retain them!
From India, Madras
Dear All,
My question is not about how to motivate a telecaller & how to motivate them or how to improve their job performance. This situation comes after hiring.
I am facing challenges in recruitment of a female telecaller. Request you to understand my question.
My question is about recruitment.

From India, Delhi
you can tweak your words while interview. Instead of saying "Tele calling" give them some other name and also do not make them feel that they have to make only calls tell them during interview that they will have more responsibility than only tele calling I am sure you will get more fruitful line ups.
Regards,
Monica

From India, Pune
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