Cite.Co is a repository of information and resources created by industry seniors and experts sharing their real world insights. Join Network
Dear Aana-Nuug,
My suggestions are through following questions:
a) What are the office hours?
b) Why visitors visit your office? How many visits are there per day? Have you done analysis of their visits? Can you create separate help desk for the subject on which maximum queries originate?
c) What you can do to prevent their visits? Can you be proactive in providing information through your website? Are visitors required to obtain some form, fill the form and submit the form in person? If yes, then can all this be done through website?
d) Can you be proactive in providing the information through e-mail, SMS etc?
e) Can you fix visiting hours for the visitors?
Thanks,
Dinesh Divekar
From India, Bangalore
My suggestions are through following questions:
a) What are the office hours?
b) Why visitors visit your office? How many visits are there per day? Have you done analysis of their visits? Can you create separate help desk for the subject on which maximum queries originate?
c) What you can do to prevent their visits? Can you be proactive in providing information through your website? Are visitors required to obtain some form, fill the form and submit the form in person? If yes, then can all this be done through website?
d) Can you be proactive in providing the information through e-mail, SMS etc?
e) Can you fix visiting hours for the visitors?
Thanks,
Dinesh Divekar
From India, Bangalore
This discussion thread is closed. If you want to continue this discussion or have a follow up question, please post it on the network.
Add the url of this thread if you want to cite this discussion.
Add the url of this thread if you want to cite this discussion.
Staff Training and Development.pdf
Staff Development Package 11906 Final Draft.doc
Personality Development.pps
