Dinesh Divekar
Business Mentor, Consultant And Trainer

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Humanitarian development work keeps people very busy in the office, and there are many visitors who interrupt staff in the office, tell us how you will minimize these disruptions as HR officer?
From Somalia, Mogadishu
Dear Aana-Nuug,
My suggestions are through following questions:
a) What are the office hours?
b) Why visitors visit your office? How many visits are there per day? Have you done analysis of their visits? Can you create separate help desk for the subject on which maximum queries originate?
c) What you can do to prevent their visits? Can you be proactive in providing information through your website? Are visitors required to obtain some form, fill the form and submit the form in person? If yes, then can all this be done through website?
d) Can you be proactive in providing the information through e-mail, SMS etc?
e) Can you fix visiting hours for the visitors?
Dinesh Divekar

From India, Bangalore
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