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Simta Kapoor
Dear All
I am working with a manufacturing industry. I am working on Competency Mapping project for all employees (Executives and above) across all the departments like R&D, Production, Sales & Marketing, Maintenance, Plant Engineering & Services, PPC, Stores, Finance, Excise, Logistics, Materials/Purchase, Supply Chain Management, Business Planning & Strategy and Quality.
Can anyone share with me the examples of the functional competencies applicable for the above mentioned deptt.s? It would be a great help to me.

From India, New Delhi
Dinesh Divekar

Dear Simta,

What is your designation? How many years of service do you have? What is your finished product? You could have given little more information.

Competencies are derived from the measures of performance. Therefore, the first question is have the measures of performance been decided?

There is a risk of deciding competencies without deciding the measures of performance. What if employees score well on competencies but are unable to meet the measures?

Secondly, what you are asking is not general or behavioural competencies. You are asking for "functional" competencies. To draw a list of the functional competencies, one needs to have knowledge of the function. How anyone can have knowledge of all the departments that you have mentioned?

One may download something from omnipresent Google. Nevertheless, one needs to modify the downloaded content. How many persons have the capability to filter the content according to the requirement? If I give you a list of the costs that determine the Supply Chain efficiency then will you be able to derive the competencies required for the Head Supply Chain?

In view of this, I feel that you need to take a re-look at your approach. HR has a magnetic pull towards jargon called "Competency Mapping" or "Balance Score Card" etc. Nevertheless, there are cases wherein the jargon did not improve the financial ratios mentioned on the balance sheet. I request you to keep this factor in mind also.


Dinesh Divekar

From India, Bangalore
Hi All, Can anyone please help me in understanding the process of Competency matrix for IT companies.

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