Head - Hr & Admin
Recruitment/talent Acquisition, Career Counselling
Tremendous opportunity to learn and create a fantastic working environment !!!
1) Have you completed your employee handbook ? Do you believe, that it needs something which might not have been included?
2) Is your PMS good enough ? Can you look for a better system ?
3) Have you conducted Employee Engagement Survey ? What is it that keeps your people motivated, what is it that needs to be done ?
4) How about having a team outing , if everything is looking so promising? Have some fun and some team spirit?
5) Is your training calender ready ? Have you done skill gap analysis?
6) Let us have a look at the environmental responsibilities that your firm needs to address? Do you have a ready reckoner for that ?
The list is endless, Sarkar !!!! It's upto you, how far do you want to go.
21st September 2013 From India, Delhi
One thing that bothers me is that the Company do not involve me in its training and development program. It is the responsibility of the Managers/Head of every Team/Department. So, I have no role in Training and Development and I don't know how to involve myself in it as I am not aware of the Technical (Engineering) aspects that different Departments in my Company are indulged in.
I would like to seek your guidance in performing the survey that you have mentioned in the 3rd point.
Please reply soon as within few days, I will have to discuss all this with my Directors in our performance review.
23rd September 2013 From India, New Delhi
To add to the excellent inputs given by Shantanu/GroupHR, I think you do have a GREAT opportunity to LEARN.
If you see many threads in CiteHR, many HR professionals face the opposite situations--where they aren't given any freedom to implement new ideas.
Now coming to your query about 'how can you get involved in the Training function'.
Pl note that any Training in any Company is handled by the technical/functional staff/team, since essentially it's THEY who know the subject. The role of the Training dept [or the person from HR handling Training] is limited to focus on the process--fine-tune it and/or incorporate improvements. You haven't mentioned the number of Depts the Company has--but since it's a Manufacturing Company, Production, QA/QC & Marketing would surely exist as the major ones where most of the employees would be on the rolls. You can devise ways to STANDARDIZE & ASSIMILATE the Training sessions of the various departments--meaning the Trainees for Production would be given an exposure to the OTHER functions, so that they would be able to better appreciate their work vis-a-vis the BROADER scope of the Organization & it's goals.
Another area that you CAN contribute would be keep track of the general trends in the technology(ies) that your company uses in it's daily operations [NOT VERY TOUGH even for a Non-technical person, since it only needs some semblance of enthusiasm & flair for GK] & arrange external lectures for the senior staff--to enhance & broaden their vision of the industry they operate in. Quite often, the existing employees themselves can take it up on themselves to take such special sessions. There surely would be at least some who keep abreast of the latest technical developments--all he/she needs to have is the nature of 'sharing'.
Many times, such inputs help to bring-about small [BUT crucial] enhancements & changes in the processes itself--leading to better products/output from the production lines.
Hope this helps.
All the Best.
23rd September 2013 From India, Hyderabad
24th September 2013 From India, Lucknow
Thank you for your suggestions. Our Company is not a Manufacturing and Production Company. It is an IT based Engineering Consultancy. Our work is mostly based Mechanical and Software Engineering and all the Engineers work on Computers only.
We don't need QA/QC Department. Their are mainly 3 Engineering Departments (CFD, CAE and Software) and 3 support departments (Admin/HR, Accounts/Purchases, Sales).
24th September 2013 From India, New Delhi
Since you mentioned yours is an Engineering Company, I had assumed you were into Manufacturing.
However, the points I mentioned about the opportunities for enhancing the Training potential for you to become 'inclusive' in such activities STILL REMAINS THE SAME--except that the focal areas & modalities change a bit, given that the general technology knowledge levels are higher.
For eg, you mentioned that CFD is one Department. You didn't mention which CFD Tool you use. If you are using Ansys, you could suggest some exposure-level training in other tools like CFX or Fluent. It may not be useful immediately @ the working-level, but once the techies get a feel of OTHER S/W tools, the general vision of working changes for the better. This could also be applied to the domains where one can use CFD--basically exposing them the different domains [instead of the other CFD tools]--even though your Company may not be having projects in those domains currently.
Same goes for the CAE & S/W Divisions.
However, pl note one PITFALL in exposing the techies to such Training sessions in your sector [Engg Consultancy/Services]--which is unlike a Manufacturing set-up. Such sessions are likely to enhance their job opportunities too. So, UNLESS such steps are matched with other good HR practices, you COULD invite trouble. But, if the general working culture & HR practices are good, such steps will surely enhance the overall & long-term performance capabilities of your technical employees.
All the best.
24th September 2013 From India, Hyderabad
Your assumption (as exhibited in the last paragraph) is absolutely correct. Our CFD Team uses tools like AutoCAD/Draftsight, Gambit, Fluent, Workbench, CFX, OpenFOAM etc. We give training on software tools on need basis. But HR Deptt. is not involved in this field (neither identifying training need, nor co ordination for training). Our Technical Teams do this on their own without giving the HR Personnel any information about the training programme.
25th September 2013 From India, New Delhi
TS has tremendous insight and his advice is pretty good, more often than not, so listen to him.
1. As far "Employee Engagement" is concerned, in simple words, it means looking for such factors which keep your employees motivated and productive. As you grow, you will start feeling the pinch of disconnect between employees and company. Employee Engagement survey gives you, your win factors and also point towards your loose factors. You can take preemptive actions, because if you are working in an area which requires specific skill set, losing your employees can really take you back. I will add a generic format of survey, although many are already available on citehr.
2. In the Training domain, you can again do a lot. You may not be the technical guy but you can do "TNA ( Training Need Analysis)". Forward that to the technical department, arrange for training, engage external vendors ( need basis) and once training is complete, you can take feedback. Post that, you can look for marked improvement in performance, if any. Then compare the effectiveness of training w.r.t. training cost and improvement performance. Then, you can prepare MIS for the top management to ascertain, if the training was worth it. In brief, you can streamline the whole training process.
PS: Sometimes technical guys do not want to engage HR guy because they are hand in gloves with external vendors. Find that out and convince your management that training is part of your KR. Your problem seems to be of transition. You are mostly doing HR operation and you need to move towards HRD, is it that ?
25th September 2013 From India, Delhi
W.r.t. your lines--"HR Deptt. is not involved in this field (neither identifying training need, nor co ordination for training). Our Technical Teams do this on their own without giving the HR Personnel any information about the training programme"--most likely, the technical teams would have been doing like this since beginning. So obviously, they find NO INCENTIVE to change the style/modus-operandi now.
So your line of action/PoA should be to focus on the incentive they COULD accrue IF HR were to begin to handle the TNA, then coordination and so on. NO ONE [whether technical or otherwise] would hesitate to take support from others UNLESS (1) politics/ethics--like Shantanu/GroupHR mentioned OR (2) ego hang-ups are involved. That's human nature.
So suggest you begin to talk & discuss with the technical guys involved in the Training activity--more for YOUR understanding to begin with. Then once you have ALL the inputs, including the activity flow, you are sure to identify areas where YOU could contribute & MORE IMPORTANTLY where you could reduce the techies of some load w.r.t. training. You can then discuss with them that you will be glad to help in so-and-so areas, so that they can focus on where they are good at: actual technical parts of the Training sessions.
The same PoA can be applied to virtually any field--First get to know what it's all about & how you can contribute. Then see where the others can benefit by offloading some work to you/HR & express such points to the concerned guys.
Hope you get the point.
All the Best.
26th September 2013 From India, Hyderabad
HR related responsibilities:
Implementation/updation of HR Policy and Procedures.
Work force planning and handling entire recruitment process.
Joining Formalities, Induction and Orientation.
Maintaining Personnel Record.
Keeping track of Attendance and Leave Management System.
Responsible for Compensation and Benefits.
Responsibility of Employee Performance Review and Appraisals.
Take action on matters related to Organization Culture and Discipline, Performance Management, Employee Retention and their Morale.
Co-ordination with Accounts, Marketing and Technical Teams.
Statutory Compliances for employees like PF, ESI etc.
Conducting exit interview and other relieving formalities
Admin related responsibilities:
Management of Admin Staff.
Management of Housekeeping and Pantry.
Responsibility of office aesthetics
Inventory Management for stationery and admin related stuffs.
Fire-fighting equipment management.
Travel Desk Management, such as booking Flight Tickets, Hotel Reservation, Car Rental etc.
Correspondence with various Embassies, Banks and other Government Departments on need basis
Coordination for ISO 9001:2008 Conformity and maintenance of records
26th September 2013 From India, New Delhi
I have been working with a Consulting company which is a fast growing Company.We are with the team of 8 members. I am the one into team to handle HR Functions.i need to handle the big clients, i am trying to get new clients, But i don\'t have any exp into those areas can you please suggest me how to start conversation.
26th September 2013 From India, Hyderabad