Success at work and happiness in life depend in large measure on how well we communicate with others. We tend to communicate with others – verbally and nonverbally – in the way we would like other people to communicate with us. But we're forgetting one of the most basic facts of life: people are different. We are much more effective – and successful – when we treat others as they would like to be treated. To do so, we have to understand our own preferred way of doing things and other people's ways of doing things. Then we can adjust our behaviors – what we say and do – to build rapport, understanding, and cooperation. Most of us are very good at communicating, but how effective are we in communicating is more important than being good at communication. For our communication to be effective, we must follow the most important aspect of communication 'listening'. I found a wonderful article on how to be a strategic listener, hope all of you enjoy reading the same.
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DEVELOPING EFFECTIVE COMMUNICATION SKILLS - SEEMA.ppt
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