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Setting Up a Call Center? Need Help with Job Titles and Descriptions for Key Roles?


We are setting up QC, MIS, and Analytic departments of a US-based call center. We need help hiring. Can you provide some popular job titles and job descriptions in Indian call centers regarding MIS, Quality Auditors, and Operations Executives?
From India, Madras
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Human Resource Management (HRM) Community Journal & KnowledgeBase (Entry: 428254)

India, Madras
03 September 2012 10.05.43 AM
Views: 961 Replies: 0 Appreciations: 1

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