B1390
50

Hope this helps people who are looking to improve their communication skills.

Completeness - The communication must be complete. It should convey all facts required by the audience. The sender of the message must take into consideration the receiver’s mind set and convey the message accordingly.

Conciseness - Conciseness means wordiness, i.e, communicating what you want to convey in least possible words without forgoing the other C’s of communication. Conciseness is a necessity for effective communication.

Consideration - Consideration implies “stepping into the shoes of others”. Effective communication must take the audience into consideration, i.e, the audience’s view points, background, mind-set, education level, etc. Make an attempt to envisage your audience, their requirements, emotions as well as problems. Ensure that the self-respect of the audience is maintained and their emotions are not at harm. Modify your words in message to suit the audience’s needs while making your message complete.

Clarity - Clarity implies emphasizing on a specific message or goal at a time, rather than trying to achieve too much at once.

Concreteness - Concrete communication implies being particular and clear rather than fuzzy and general. Concreteness strengthens the confidence.

Courtesy - Courtesy in message implies the message should show the sender’s expression as well as should respect the receiver. The sender of the message should be sincerely polite, judicious, reflective and enthusiastic.

Correctness - Correctness in communication implies that there are no grammatical errors in communication.

Hope this is useful for some :)

Regards,

B

From Canada
ACT
490

Hi

The sharing is very apt and I would urge readers of this post to make a note of the 7C's. I would also suggest that in addition to the explanation shared on each point, readers must make it a point to also visualize what else can make the point more relevant. eg. in the last point on correctness, the term could also mean correctness of facts (if figures are written ensure that they are correct) or it could also mean ensure all enclosures mentioned are enclosed etc.

May I also add that the fourth point 'Clarity of thought" should normally be the first and perhaps the most important of the 7C's for that would ensure the backbone of the communication. Writing the subject line is the best way to ensure clarity of thought.

For those who would like to supplement their language skills with more inputs on usage of vocabulary and structuring thoughts are welcome to visit the following Motivational and Inspirational blogs

www.actspot.wordpress.com – Over 1,25,000 views and 770 followers

www.poweract.blogspot.com – Over 38,500 views and 200 followers

Regards

From India, Mumbai
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