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A news reporter asked
Ratan Tata as to why Tatas are not making as much money as Reliance.
He was said to have replied, We are industrialists. They are
What TATA did to 26/11 Mumbai victims?
Pl. do not delete. A must read Topic for all Indians
LET THE WORLD KNOW WHAT IS
"CORPORATE SOCIAL RESPONSIBILITY"?
THE NEWS WE DO NOT KNOW!
The Tata Gesture
1. All category of employees including those who had completed even 1
day as casuals were treated on duty during the time the hotel was
2. Relief and assistance to all those who were injured and killed
3. The relief and assistance was extended to all those who died at the
railway station, surroundings including the Pav- Bha ji vendor and the
4. During the time the hotel was closed, the salaries were sent by money order.
5. A psychiatric cell was established in collaboration with Tata
Institute of Social Sciences to counsel those who needed such help.
6. The thoughts and anxieties going on peoples mind was constantly
tracked and where needed psychological help provided.
7. Employee outreach centers were opened where all help, food, water,
sanitation, first aid and counseling was provided. 1600 employees were
8. Every employee was assigned to one mentor and it was that persons
responsibility to act as a single window clearance for any help that
the person required.
9. Ratan Tata personally visited the families of all the 80 employees
who in some manner either through injury or getting killed were
10. The dependents of the employees were flown from outside Mumbai to
Mumbai and taken care off in terms of ensuring mental assurance and
were all accommodated in Hotel President for 3 weeks.
11. Ratan Tata himself asked the families and dependents as to what
they wanted him to do.
12. In a record time of 20 days, a new trust was created by the Tatas
for the purpose of relief of employees.
13. What is unique is that even the other people, the railway
employees, the police staff, the pedestrians who had nothing to do
with Tatas were covered by
compensation. Each one of them was provided subsistence allowance of
Rs. 10K per month for all these people for 6 months.
14. A 4 year old granddaughter of a vendor got 4 bullets in her and
only one was removed in the Government hospital. She was taken to
Bombay hospital and
several lacs were spent by the Tatas on her to fully recover her.
15. New hand carts were provided to several vendors who lost their carts.
16. Tata will take responsibility of life education of 46 children of
the victims of the terror.
17. This was the most trying period in the life of the organization.
Senior managers including Ratan Tata were visiting funeral to funeral
over the 3 days
that were most horrible.
18. The settlement for every deceased member ranged from Rs. 36 to 85
lacs [One lakh rupees translates to approx 2200 US $ ] in addition to
a. Full last salary for life for the family and dependents;
b. Complete responsibility of education of children and dependents
anywhere in the world.
c. Full Medical facility for the whole family and dependents for rest
of their life.
d. All loans and advances were waived off irrespective of the amount.
e. Counselor for life for each person
How was such passion created among the employees? How and why did they
behave the way they did?
The organization is clear that it is not something that someone can
take credit for. It is not some training and development that
created such behavior. If someone suggests that everyone laughs
It has to do with the DNA of the organization, with the way Tata
culture exists and above all with the situation that prevailed
that time. The organization has always been telling that customers
and guests are #1 priority
The hotel business was started by Jamshedji Tata when he was insulted
in one of the British hotels and not allowed to stay there.
He created several institutions which later became icons of progress,
culture and modernity. IISc is one such institute. He was
told by the rulers that time that he can acquire land for IISc to the
extent he could fence the same. He could afford fencing only 400
When the HR function hesitatingly made a very rich proposal to Ratan
he said do you think we are doing enough?
The whole approach was that the organization would spend several
hundred crore in re-building the property why not spend equally on
the employees who gave their life?
This is NOT COVERED BY Any NEWS CHANNELS
Like JOKERS RUNNING AAJTAK, ZEE NEWS , IBN These People Busy SHOWING
DOGS CATS and cricketers
Forward to all people who you know to show what Ratan Tata DID for his
Employees and other Indians.
PASS ON TO YOUR FRIENDS!
LET THE WORLD KNOW WHAT IS "CORPORATE SOCIAL RESPONSIBILITY"?
11th May 2012
From India, Madras
Hello AUI, Most of the people know about Ratan Tata............ and his appreciable support towards society............ Thanks for sharing........ :) Meetu
11th May 2012
From India, New Delhi
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