Changing Employee Attitude - CiteHR
Dinesh Divekar
Business Mentor, Consultant And Trainer
Hr -recruitment, Training
Man Management
+2 Others

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hi folks im new in this community, however im impressed with d expert advice that is given on dis site for every hr prob. cld u pls help me in giving ideas to change my employees attitude towards deir wrk.
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Dear Skyla,
Employee attitude is offshoot of organisation's culture. Shaping organisation's culture is deliberate effort and requires top management's commitment too. Your efforts to fix the employee attitude in isolation, it may prove a wild goose chase.
Recently I had conducted training programme "Creating Culture of Business Excellence". In this programme, MD of the company was also sitting all through the session. Later on he openly admitted that few things that he could have done earlier that he will do it hereafter.
As a first stage, you need to have a strong control on your recruitment. Second step is to create a culture of performance.
For additional information you may call me on my mobile.
Dinesh V Divekar

Hi Skyla, Please tell what is your companie’s product. what type of employees do you have. what is their present attitude and what you want to make.
Thanks for the post. I too have problems of how to make sure that investments in trainings will really have returns. Attitudes are drivers to performances.
I heard from some consultants I asked, the only way to measure attitude is to pin point the measurable behaviors/performance of particular attitude and measure it from there. Or before a certain training programs, objectives should be clear about what should be measured after training.

It is very sad that employees whom we hire to do some specific duties are not motivated enough. Motivation is not an external factor it is very internal.once an employee is motivated his attitude towards any problem is positive.
In this world only two things will motivate people "NEED AND GREED"

salary may satisfy the needs but nothing satisfies on the greed part.
you can not generalize the way for changing the attitude.
My suggestion is to create a group of similar or like minded people to create a group attitude and them let this group attitude boils down to individual.
I have personally mentored an organization in this way which has given them a fairly good success rate.
You can not have one right solution for this ou need to constantly work on this to make it as a habit for them because " motivation is an internal factor and it decides the attitude"

If our want personalized help you can send you case to our ID we will help you in resolving the issue - No consultancy charges!!!
The very first line" Employee attitude is offshoot of organisation's culture " is not,agreed .the candidate should screened while being inducted in the company ..we should have more ways to check /screen once attitude. It has something to do with family background,friend's circle etc.
Dear duvurisp,

"You have written that candidate should be screened while being inducted in the company". This screening is part of the recruitment practice. This recruitment practice is part of the organisation culture.

Employee attitudes are formed because of the organisation's culture. When employees ask to themselves, "over here what is important?" they get certain reply. They mould their behaviour according to the reply they get. For example, if the employee has worked in a very disciplined organisation and later joins a company where discipline is not valued much, adjusts to the new environment. Vice versa is also true.

Faculties of the hotel management institutes often tell their students that they are future chefs or restaurant managers. Their ____ behaviour will not be accepted in "X" or "Y" hotel group. Indirectly what faculties do is to shape their attitude.

Attitudes are also a result of what one employee tells to another in informal discussion at lunch room or smoke room etc. "Do not do this" or "you can do ____" is nothing but response to the organisation's culture.

Innovation thrives in most of the American companies. Why? It is because innovation is value and this value has been embedded in those company's culture. If you check the IQ level of the software engineers, more or less you will find all have same IQ but then why India does not have Google or Microsoft or IBM? It is because Indian companies have failed to create that kind of culture. Mr Vishal Sikka, recently joined CEO of Infosys, is trying to introduce "design thinking". Is he not changing the organisation's culture?

Hope this answers your query.


Dinesh Divekar

The very first line" Employee attitude is offshoot of organisation's culture " is not,agreed .the candidate should screened while being inducted in the company ..we should have more ways to check /screen once attitude. It has something to do with family background,friend's circle etc.
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