Employee Engagement And Retention, Day To
Learning & Teaching Fellow (retired)
I will not put across my understanding yet on these topics because I am still trying to have a clarification on that but to share with what my finding were.
Few articles on the net states that Employee Engagement refers to making employee stick to oraganisation by giving them a clear Career Progression / Enhancing their Leadership Abilities so that they can deliver 100 % vis-a'-vis to some other articles which states a entire gamut of activities involving Compensation & Benefits / rewards & recognition / indcution & orientation / etc whereas some has expressed enagegement as giving a job which is mentally stimulating / Image the employee carries of the Company / Fair Treatment / Empowerment etc.
On the same note articles also show employee engagement as celebrating birthday parties / orgainsing picnics / orgainising games / family day / handling grievances / communication of polices & procedures of the Company etc.
& then all these activities have been used interchangebly in articles as well as resumes under Employee Engagement / Welfare / Relations
So could you please help me understand is there a distinction among these heads or the activities can be used in any head & more or less all these terms means the same.
2nd June 2009 From India, Delhi
Found at employee engagement, employee relations, employee welfare + differences - Google Search
Have a nice day.
2nd June 2009 From United Kingdom
As far as i can understand the distinction between the three can be drawn as follows
Employee engagement refers to the activities which we do so as to get employees involved in to the things related to work or extra curricular.like birthday celebrations,team building activities.The motive is to keep the employees involved into something or the other so as to develop positive sense of belonging and happiness with the org.
Employee relations refers to the grievance handling ,taking care of employee's queries which can be anything ranging from there interpersonal problems to personal problems affecting their work life balance or inhibits them to put in their 100%
Employee welfare refers to the kind of activities which provide facility to the employee or add to the benefits enjoyed by employees.Like proposing new policies or getting new facilities/perks for the employees.it can range from small things like getting repaired the coffee vending machines,keeping admin upright to the big things like getting proposal for flexi hours... etc
Please correct me wherever i have gone wrong... looking forward eagerly to the corrections/answerss
thanks & regards,
2nd June 2009 From India, Chandigarh
Thanks for your inputs & you haven't gone wrong anywhere while putting across your inputs. But again the whole idea is that there is actually a distinction between them or not or they are more of less the same with just different terms.
As a personal opnion i dont see these 3 terms with much difference. I think Employee Engagement is a broader term which encompass Employee Relation & employee welfare because going by the general meaning of Employee Management it expresses it as an act which keeps the employees fully dedicated & involved towards the orgainsation & achivement of its goal while delivering 100 % as per their potential.
Now if you look at the activities which are usually mentioned in Employee relation & Welfare all those help the employees in getting that comfort & helping them to achive what is expected out of them be it making them realize their existence through celebrating their birthdays or organising family days or upgrading
their knowledge & skills by training or handling their grievances etc.
But again that's my view & a little confusion prevails when one can see using these terms interchangibly sometimes & sometimes with clearly defined activities.
So i am still looking for more members to put across their views or justification whether these terms are different or all the same.
2nd June 2009 From India, Delhi
As far as What I have understood
1. EMPLOYEE ENGAGEMENT- It esentially relates to holding the employee to his job in the best possible manner , you need to keep the job CONTENT exiting and challenging be enriching it always so that the employee doesn't feel bored and demotivated after a certain period coz he gets so used to the task he carries that it just becomes a ROUTINE .
2.EMPLOYEE RELATION - Whe we say relation it is always referred to / with context of someone .... so the way an employee deals with rest all in an organisation is dealt herewith which might take the form of grievance handling ,
3.EMPLOYEE WELFARE - ALL THOSE ACTIVITIES WHICH PROVIDES SOME BENEFITS OTHER THAN THE REMUNERATION PART IS CALLED WELFARE LIKE INSURANCE , EDUCATION SUBSIDIARIES ETC
2nd June 2009 From United Arab Emirates, Dubai
here some differenct activity we do at our organization.
* EMPLOYEE ENGAGEMENT : Sports Activity, Library, Traning, Birthday Celebration, Health awarness programme, Family get-to-gather, Sumilian (Annual Programmer) etc.
* Employee Relation : One good exemple of employee relation HR4US Service Portal (with in this employee put there request and with one day HR people reslove there request, It related any HR isssue like salary, insurance, conformation, Loan, graduity, etc.
* Employee Welfare : Improve Employee Hand Book, give marrrige gift, PMS policy, transfer policy, etc.
3rd June 2009 From India, Pune
Dont get confused. In nut shell,
Employee engagement is making the employee intellectually and emotionally attached to the organisation,
Employee relation is maintaining positive and creative relationship within the organisation between employees, employees and employers and employers and employers always, and
Employee welfare is explicitly helping the employees to maintain and achieve a work life balance during employment.
Hope this concept is clear. Please refer to my article in "Management Research Journal" Vol. 42. Issue.No.3 of 2008.
3rd June 2009 From India, Kochi
All the terms are explained very well, people use it interchangeably because many times they themselves are not clear or they are trying to explain to people in other professions, but for HR people the rerms as explained by Neha,Gopan or JGurjar are all correct. You need to understand the difference and use the terms accordingly.
If you don't know any specific activity which should be treated under engagement,relations or welfare then you be a HR Generalist and with more experience you will be able to differentiate the concepts.
4th June 2009 From Korea, Seoul
I think Gopan has spelt out very corrctly and in a better English about employee engagement, employee relations and employee welfare.
Now, there need not be any confusion or differences of opinions.
Thanks Gopan. We need your comments and help in other issues too.
4th June 2009 From India, Mumbai
Employee Engagaement Activities - r tat whch act as a stress reliever for employees, so tat they wont feel like ovr loaded wid work & they feel gud at work. It emerges a sense of belongliness towrds org.
Employee Relations - This must include training sessions onto soft-skills, etiquettes, sense of belongingness twrds org. & its ppl, work as a team & so-on. Work onto all ths improve relations of associates among each other & they will b friendly... at any of time, if thr vl b any prob. b/w thm thy vl 4gt it & wrk twrds achieving goals of the org irrespective of bothering bout thr ego & all.
Employee Welfare - whn org. start taking care towards the needs of not only thr associates bt also provide benefits to thr families, employee bond bcm strong wid org. nw thy dnt wrk only for money though they also luv workin thr & wan thr co. to touch hts of success... always praise bout thr co. & mgt othrs..
Tats all!!! dnt knw hw mch it vl b of help to u rather if u dnt fnd it gud lt me knw whr m wrong for my knowledge...
27th June 2009 From India, Ludhiana
I am into Marine services with a Fleet of Barges & AHT's operating worldwide.
Our management consist of four Bd members, 1 member is into operations & other is into Commercial.
Delimma is being a operations person we do not want commercial head to interfere in operations or opeartions team.
Can I get some feed back on a Policy defining Bd Member guidelines or pls suggest with a better solution.
24th September 2009 From India, Mumbai
Very crisp answer indeed. All the three terms are interlinked & plays the role of sound mind, body & soul in the organization. Employee engagement is for the employees to feel related & attached to the organization, employee relation is for healthy bonding between the employees & also with the management, whereas employee welfare are the benefits the personnel enjoys apart from salary.
17th October 2012 From India, Bangalore
I may be wrong. Please comment.
20th November 2013 From India, Mumbai