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clydenicholas
9

friends, a .ppt on satisfying a customer’s expectations can be used for service industry esp. hotels. let me kow your suggestions for making it better clyde :icon1:
From India, Mumbai

Attached Files (Download Requires Membership)
File Type: ppt MAKE IT A GREAT DAY!!.ppt (285.0 KB, 3455 views)

PROFESSIONALS AND BUSINESSES PARTICIPATING IN DISCUSSION
Sachinthorat28
Sheq, Ims & Cx Professional
Clydenicholas
Training Manager
+1 Other

S.Lahiri
,
Dear clyde,
Good attempt.
think on my Foolish question-"Are my customers r only outsiders?what about my internal customers(peers/boss)?
Can this ppt may be improvised taking this'foolish'ques into consideration?
Gv Ur valuable opinion, everyone....
regards!
=Lahiri,Kolkata.

From India, Calcutta
sachinthorat28
11

I think each & every service providing firm shall go thr. it.
I am going to give this to my friends who are in the service / hospitality business.
I am sure if this is applied, definitely their sell will rise,
Thanx N' Rgds,
Sachin Thorat.

From France, Voreppe
sudhir salian
Hi Clyde, That was a very good piece of knowledge that you shared. Although I am not from the Hotel industry, your PPT is good and has good amount of knowledge to download and gain. Thank you, S.S
From India, Mumbai
sekark_7711
23

I think this is a great attempt, the areas behaviour not only will be useful for the hotel industry but also every where when we meet peoples and meeting their satisfaction index
From India, Madras
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