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friends, a .ppt on satisfying a customer’s expectations can be used for service industry esp. hotels. let me kow your suggestions for making it better clyde :icon1:
29th September 2008 From India, Mumbai

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File Type: ppt MAKE IT A GREAT DAY!!.ppt (285.0 KB, 2881 views)

Dear clyde,
Good attempt.
think on my Foolish question-"Are my customers r only outsiders?what about my internal customers(peers/boss)?
Can this ppt may be improvised taking this'foolish'ques into consideration?
Gv Ur valuable opinion, everyone....
30th September 2008 From India, Calcutta
I think each & every service providing firm shall go thr. it.
I am going to give this to my friends who are in the service / hospitality business.
I am sure if this is applied, definitely their sell will rise,
Thanx N' Rgds,
Sachin Thorat.
1st October 2008 From France, Voreppe
Hi Clyde, That was a very good piece of knowledge that you shared. Although I am not from the Hotel industry, your PPT is good and has good amount of knowledge to download and gain. Thank you, S.S
3rd October 2008 From India, Mumbai
I think this is a great attempt, the areas behaviour not only will be useful for the hotel industry but also every where when we meet peoples and meeting their satisfaction index
5th July 2018 From India, Madras
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