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friends, a .ppt on satisfying a customer’s expectations can be used for service industry esp. hotels. let me kow your suggestions for making it better clyde :icon1:

Attached Files
File Type: ppt MAKE IT A GREAT DAY!!.ppt (285.0 KB, 2994 views)

Dear clyde,
Good attempt.
think on my Foolish question-"Are my customers r only outsiders?what about my internal customers(peers/boss)?
Can this ppt may be improvised taking this'foolish'ques into consideration?
Gv Ur valuable opinion, everyone....

I think each & every service providing firm shall go thr. it.
I am going to give this to my friends who are in the service / hospitality business.
I am sure if this is applied, definitely their sell will rise,
Thanx N' Rgds,
Sachin Thorat.

Hi Clyde, That was a very good piece of knowledge that you shared. Although I am not from the Hotel industry, your PPT is good and has good amount of knowledge to download and gain. Thank you, S.S
I think this is a great attempt, the areas behaviour not only will be useful for the hotel industry but also every where when we meet peoples and meeting their satisfaction index
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