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Case Study of 126 Call Centers: What Are the Key Reasons Behind Their Failures?


hi This is a Case Study of 126 Call Centres It raises some interesting points which I feel could be of value. Kaushal Kishore
From India, Delhi
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File Type: ppt Why_CCs_Fail.ppt (144.5 KB, 851 views)

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Human Resource Management (HRM) Community Journal & KnowledgeBase (Entry: 122550)

India, Delhi
11 September 2008 02.17.37 AM
Views: 2095 Replies: 0 Appreciations: 1

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