leolingham2000
260

KPM,
USUALLY, A COO is the second in command in the business operation.
COO is responsible for the day-to-day operation.
COO REPORTS TO THE CEO.
Primarily responsible to oversee the everyday operations and functions of a company. Monitors the daily activities or work program of the organisation and reports them directly to the company's Chief Executive Officer (CEO). Responsible for designing, improving and implementing the systems the company uses to produce or deliver its products or services. The COO monitors and resolves issues regarding various aspects of the company’s operations like sales, marketing, production and human resources. He/she assures the system-wide implementation of company policies and procedures and finds ways to improve them.
Specific Tasks:
Manage organisational operations
Follows direction set by Chief Executive Officer and Board of Directors
Implements programs to ensure attainment of business plan for growth and profit
Provides direction and structure for operating units.

THE CEO AND THE BOARD ALLOCATES THE
-PRIMARY RESPONSIBILITY
-RESPONSIBILITIES
-ACCOUNTABILITIES.
==========================================
A SAMPLE OF
POSITION : CHIEF Operations OFFICER [ COO]

Position reports to:
Chief Executive OFFICER [ CEO ]
Primary objective
Plan, direct and control selected operational activities through divisions / states to achieve business goals and profit targets.
Specific accountabilities
Direct the operations of selected business activities to ensure the current and future plans of the organisation are met.
Report to the Chief Executive and Board on major operational issues and results.
Develop procedures, policies and controls to assist in the achievement of acceptable profit situations throughout the organisation.
Oversee and direct the activities of Division/State managers in the achievement of business objectives.
Implement policies and controls to maintain existing operating results and growth.
Supervise the preparation of new branch operations' business forecasts, budgets and reports on aspects of profitability, capital expenditure and operation performance where appropriate.
Participate in group business planning and monitor results and policies of competitive organisations in preparing future plans and strategies.
Develop and review marketing plans and opportunities to promote the organisation's products and services.
Monitor revenue and expenditure in the operating divisions, to ensure attainment of profit objectives.
Direct and supervise the opening of new operations, including staffing, equipment, licences, signs, etc.
Co-ordinate the activities of managers with operational responsibilities in states and divisions to ensure the company's operating policies and procedures are maintained and to review the performance of those areas of responsibility.
Supervise daily production where appropriate to optimise resource use, minimise costs and maintain quality standards.
Ensure compliance with all legal, statutory and corporate affairs requirements on a timely basis as appropriate.
================================================== ======
SOME OF THE RESPONSIBLITIES ARE SET BY
THE CEO/ THE BOARD---GUIDED BY
-the expertise of the coo.
-the objectives / strategies adopted by the company.
-the needs of the organization.
etc etc.
================================================== =======
ANOTHER SAMPLE OF
Job Description COO
The COO supports the work of the company's chief executive officer focusing on the
establishment and optimization of day-to-day operations in the company. All internal
department heads responsible for delivering services report to the COO.
Responsibilities of the COO:
1. Advise the management team on key planning issues and make
recommendations on important business decisions.
2. Strategic planning and resource allocation
3. Establish operational processes/ process improvement
4. Manage CORPORATE strategy implementation, in particular regarding budgets and
timelines
5. Ensure quality control of all company output as pertains to customer
acquisition and delivery of services
6. Ensure all department heads are fully informed of operational objectives
7. Set operational and / or performance goals for each department which are
aggressive, achievable and tied to long-term goals
8. Establish and monitor performance reporting systems
9. Monitor department performance against performance goals to ensure that
progress is being made
10. Conduct regular meetings with department heads to ensure that priorities are
clear and coordination is good.
11. Ensure activities comply with organisational requirements for quality
management, legal stipulations, and general duty of care.
12. Facilitate resolution of issues between departments.
13. Take charge in high-priority crises.
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REGARDS
LEO LINGHAM


From India, Mumbai
maniraja
Thanks Mr. Leo Lingham,
Your reply gave me a clarity on defining the role of COO in our Software Development Concern.
Thanks a Lot for your kind help and it is really appreciative of this excellent services to this community!
KPM
:icon1:

From India, Madras
sweetdream
2

Hi I know that these are many useful in this forum. Any body can take a moment sending it to my email. Tks in adv:idea:
From Vietnam,
sweetdream
2

Hi everybody. We can find this info by using search box in the top of website with keyword related. Best regards:icon10:
From Vietnam,
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