Hi All,
This survey will help you find out what employees are really thinking about their jobs.
This survey can help in feedback of employees, and help you figure out what needs issues need to be addressed and fixed within the company.
Section 1: Your Feelings about [name of company]
How likely are you to be working at [company] two years from now?
Strongly Agree
Very Likely
Somewhat Likely
Not Very Likely
Not at All Likely
How much do you agree or disagree that
I really feel like part of the family at [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
I am proud to work for [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
I feel a strong personal attachment to [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
When [company] has problems, I think of them as my problems too?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Section 2: Your Relationship with [company]
Use this scale to show how much you agree or disagree that
a. Customers can rely on [company] to deliver outstanding quality, service, and value.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
b. [company] values my relationship, really cares about me, and invests in my success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
c. [company] attracts and retains outstanding employees and partners.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
d. [company] sets the standard for excellence in its industry.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
e. [company] communicates openly and honestly.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
f. [company] is committed to win/win solutions and will not profit at the expense of partners or customers.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
g. [company] listens well and responds quickly to feedback.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
h. I would like to see my relationship with [company] grow in the foreseeable future.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
i. I understand the values and principles that guide [company] leadership.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
j. I provide enthusiastic referrals for [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
k. I trust [company] leaders to behave with fairness and integrity.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
l. I understand our strategy and the role I must play for our success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
m. [company] has a winning strategy (superior economics in serving our customers).
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
n. [company] focuses all of its energy and resources in areas where it can be the best.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
o. I always know where I stand with [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
p. [company] has sufficient opportunities to grow its business.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
q. [company] provides me with the information I need to make good decisions.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
r. [company] involves the right people in decisions and then takes action quickly.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
s. Employee loyalty is appropriately valued and rewarded at [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
t. At [company], we keep organizational structure simple by utilizing small teams.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
u. People are fairly rewarded for their contributions to [company]'s long term success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
v. Leaders respect my time and help me manage my time effectively.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
w. [company] treats me like a real partner.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
x. Customer loyalty is appropriately valued and rewarded at [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
y. I believe that [company] deserves my loyalty.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
z. Over the past year, my loyalty to [company] has grown stronger.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
How would you rate the overall quality of the products and services provided by [company]?
Excellent
Very Good
Good Fair
Poor
What is the single improvement that [company] could make to increase your loyalty to it?
________________________________________________
________________________________________________
Section 3: Descriptive Information
This last part may help you divide people into groups.
How long have you been an employee of [company]?
Less than one year
One to under three years
Three to under five years
Five to under ten years
Ten years or more
At what location do you work?
Corporate/administrative headquarters
Field
What is your position?
Executive/upper management
Middle management
Supervisor
Individual contributor
Regards,
Ali
From India, Bangalore
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6This survey will help you find out what employees are really thinking about their jobs.
This survey can help in feedback of employees, and help you figure out what needs issues need to be addressed and fixed within the company.
Section 1: Your Feelings about [name of company]
How likely are you to be working at [company] two years from now?
Strongly Agree
Very Likely
Somewhat Likely
Not Very Likely
Not at All Likely
How much do you agree or disagree that
I really feel like part of the family at [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
I am proud to work for [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
I feel a strong personal attachment to [company]?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
When [company] has problems, I think of them as my problems too?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Section 2: Your Relationship with [company]
Use this scale to show how much you agree or disagree that
a. Customers can rely on [company] to deliver outstanding quality, service, and value.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
b. [company] values my relationship, really cares about me, and invests in my success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
c. [company] attracts and retains outstanding employees and partners.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
d. [company] sets the standard for excellence in its industry.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
e. [company] communicates openly and honestly.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
f. [company] is committed to win/win solutions and will not profit at the expense of partners or customers.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
g. [company] listens well and responds quickly to feedback.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
h. I would like to see my relationship with [company] grow in the foreseeable future.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
i. I understand the values and principles that guide [company] leadership.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
j. I provide enthusiastic referrals for [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
k. I trust [company] leaders to behave with fairness and integrity.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
l. I understand our strategy and the role I must play for our success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
m. [company] has a winning strategy (superior economics in serving our customers).
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
n. [company] focuses all of its energy and resources in areas where it can be the best.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
o. I always know where I stand with [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
p. [company] has sufficient opportunities to grow its business.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
q. [company] provides me with the information I need to make good decisions.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
r. [company] involves the right people in decisions and then takes action quickly.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
s. Employee loyalty is appropriately valued and rewarded at [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
t. At [company], we keep organizational structure simple by utilizing small teams.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
u. People are fairly rewarded for their contributions to [company]'s long term success.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
v. Leaders respect my time and help me manage my time effectively.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
w. [company] treats me like a real partner.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
x. Customer loyalty is appropriately valued and rewarded at [company].
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
y. I believe that [company] deserves my loyalty.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
z. Over the past year, my loyalty to [company] has grown stronger.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
How would you rate the overall quality of the products and services provided by [company]?
Excellent
Very Good
Good Fair
Poor
What is the single improvement that [company] could make to increase your loyalty to it?
________________________________________________
________________________________________________
Section 3: Descriptive Information
This last part may help you divide people into groups.
How long have you been an employee of [company]?
Less than one year
One to under three years
Three to under five years
Five to under ten years
Ten years or more
At what location do you work?
Corporate/administrative headquarters
Field
What is your position?
Executive/upper management
Middle management
Supervisor
Individual contributor
Regards,
Ali
From India, Bangalore
Acknowledge(0)Amend(0)
Hi Ali, I would like to know how many people would answer this one honestly-it has some questions that have 'socially desirable' answers-that employees would be inclined to give... Regards, Anubhuti
From India, New Delhi
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From India, New Delhi
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I agree that this is a good survey to an extent. Considering that most employees prefer to play it safe (even if we assure them that the survey can be taken anonymously), I am unsure if I can truly understand how individuals feel about certain things. Could we include more questions such as, for example, what changes would you like to see to ensure your happiness, what truly demotivates you, etc.?
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Dear All,
The survey is good if you are looking from the point of an External Research Organization interested in finding out the trend and level of loyalty, particularly if the identity is kept hidden and confidential.
I feel most of the answers will not be honest, and the findings will not reflect the correct picture if carried out internally by the organization itself.
The best method is to put a Suggestion/Improvement Scheme in place along with the performance appraisal data, Exit Interviews, Attrition rate, and the health of the organization in terms of economic and positional growth. These should form the primary data for analysis.
For example, if an organization is running into losses and there are chances of liquidation, it would not be proper to rate the employees who are leaving as disloyal. It is important to note that the main objective of such an exercise will be to ascertain whether the organization offers a conducive atmosphere and proper opportunities to enable employees to become loyal and grow with the organization.
Regards,
SC
From India, Thane
Acknowledge(0)Amend(0)
The survey is good if you are looking from the point of an External Research Organization interested in finding out the trend and level of loyalty, particularly if the identity is kept hidden and confidential.
I feel most of the answers will not be honest, and the findings will not reflect the correct picture if carried out internally by the organization itself.
The best method is to put a Suggestion/Improvement Scheme in place along with the performance appraisal data, Exit Interviews, Attrition rate, and the health of the organization in terms of economic and positional growth. These should form the primary data for analysis.
For example, if an organization is running into losses and there are chances of liquidation, it would not be proper to rate the employees who are leaving as disloyal. It is important to note that the main objective of such an exercise will be to ascertain whether the organization offers a conducive atmosphere and proper opportunities to enable employees to become loyal and grow with the organization.
Regards,
SC
From India, Thane
Acknowledge(0)Amend(0)
Exactly what I was looking for.... Thank you, Ali. Regards, Neelu.
My pleasure, Neelu :)
Hey, it seems to be more of an employee engagement survey. Am I right?
Eafil.... It is an employee engagement survey. If all the employees answer the questions honestly, you will be able to analyze the true picture of "what employees feel about the company/work/manager," "loyalty," etc.
Anubhuti, I hope someone can tell me the answer to your question. But as said by Swastik, one way we can ensure the survey works out is to get it done by an external agency and promise anonymity.
Rahul, I've not carried out this survey yet in my current company. I'm still working on the survey, trying to make it better. We can add more questions... Let me know if you have something specific in mind.
Swastik, thanks a ton for all your suggestions. Will work on it.
Regards, Ali.
From India, Bangalore
Acknowledge(0)Amend(0)
My pleasure, Neelu :)
Hey, it seems to be more of an employee engagement survey. Am I right?
Eafil.... It is an employee engagement survey. If all the employees answer the questions honestly, you will be able to analyze the true picture of "what employees feel about the company/work/manager," "loyalty," etc.
Anubhuti, I hope someone can tell me the answer to your question. But as said by Swastik, one way we can ensure the survey works out is to get it done by an external agency and promise anonymity.
Rahul, I've not carried out this survey yet in my current company. I'm still working on the survey, trying to make it better. We can add more questions... Let me know if you have something specific in mind.
Swastik, thanks a ton for all your suggestions. Will work on it.
Regards, Ali.
From India, Bangalore
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Employee Engagement Study.doc