Hi guys,
Please may I ask for some assistance? I was tasked to draw up a questionnaire that will determine the attitude of Call Centre Sales agents instead of focusing on competency-based questions. I have done some searches on Google; however, I believe I might find my savior right here.
JJ
From South Africa, Cape Town
Acknowledge(0)
Amend(0)
1Please may I ask for some assistance? I was tasked to draw up a questionnaire that will determine the attitude of Call Centre Sales agents instead of focusing on competency-based questions. I have done some searches on Google; however, I believe I might find my savior right here.
JJ
From South Africa, Cape Town
Acknowledge(0)Amend(0)
Hi,
I am attaching some documents. Please review them to see if they are helpful. There are no standard tests to determine a selling attitude. You may have to create something on your own. Let me know if you need any support.
From India, Delhi
Acknowledge(0)Amend(0)
I am attaching some documents. Please review them to see if they are helpful. There are no standard tests to determine a selling attitude. You may have to create something on your own. Let me know if you need any support.
From India, Delhi
Acknowledge(0)Amend(0)
Hi Friend,
Both documents are pretty useful in determining attitude quotient. But how do you grade the Sales Test Questionnaire? I mean rating and calibration of someone's answers to grade him/her in a scientific manner. There's no grid mentioned to assess the answers to the questionnaire. Please attach some framework or sample analysis to understand the results of the Sales Test questionnaire.
Thank you in advance.
Warm regards, N R Rajendra Rao Bengaluru.
From India, Mumbai
Acknowledge(0)Amend(0)
Both documents are pretty useful in determining attitude quotient. But how do you grade the Sales Test Questionnaire? I mean rating and calibration of someone's answers to grade him/her in a scientific manner. There's no grid mentioned to assess the answers to the questionnaire. Please attach some framework or sample analysis to understand the results of the Sales Test questionnaire.
Thank you in advance.
Warm regards, N R Rajendra Rao Bengaluru.
From India, Mumbai
Acknowledge(0)Amend(0)Join Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.
Assessment Methods in Recruitment, Selection & Performance A Managers Guide to Psychometric Test.pdf
Recruitment questionnaire.d oc