I am from Volvo Bus Service Company in Kolkata. This is our family business. I am the brother of the director. I had seen 5 DVDs going out for repair, but on the gate pass, our staff was showing only 4 DVDs. I had sent an email to the Store Incharge, cc'd to our General Manager and Director (my brother). However, my General Manager suspended me for a day. What can I do about this? How can I address this issue? Please help.
From India, Kolkata
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4From India, Kolkata
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Dear Sir,
It would be better if you talk to your brother personally and address all the issues that are currently ongoing. This matter should be taken care of from next time onwards.
Regards,
Rajib Saha
Email: mark.london.uk@gmail.com
From United Kingdom, London
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It would be better if you talk to your brother personally and address all the issues that are currently ongoing. This matter should be taken care of from next time onwards.
Regards,
Rajib Saha
Email: mark.london.uk@gmail.com
From United Kingdom, London
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Dear Kishan,
Please reply to the following questions:
1. Once you have seen 5 DVDs at the gate, why did you allow them to go out?
2. Have you asked the security while sending them out and checked the Outward Repairable register entry for correctness, whether it is 4 or 5 on the gate pass as well as in the register?
3. Did you immediately inquire and discuss the matter with the Stores in charge?
4. Why did you not discuss the issue with your brother, who is a director of the company?
5. If you discussed it, what was his reply?
Please reply to the above questions. Our members will surely provide suitable advice to you.
From India, Kumbakonam
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Please reply to the following questions:
1. Once you have seen 5 DVDs at the gate, why did you allow them to go out?
2. Have you asked the security while sending them out and checked the Outward Repairable register entry for correctness, whether it is 4 or 5 on the gate pass as well as in the register?
3. Did you immediately inquire and discuss the matter with the Stores in charge?
4. Why did you not discuss the issue with your brother, who is a director of the company?
5. If you discussed it, what was his reply?
Please reply to the above questions. Our members will surely provide suitable advice to you.
From India, Kumbakonam
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Dear Sir,
Replying to the following questions -
1. Car Driver had informed me in privacy that Sirji 5 DVDs were going in my car with Mr. Biswas Babu (Store in-charge) for repair, but they had given a Gate pass for only 4 DVDs.
2. As per Security, they had checked the car properly when it was going to the Market; there were only 4 DVDs (but according to my driver, 1 DVD was placed under the register).
3. I discussed the matter with the store in-charge, and he replied that they had taken this only as a sample (not for repair). I asked why the sample quantity was not entered on the gate pass register. He simply replied - No.
4. I discussed with my brother about 'Insubordination' that led to my suspension by the General Manager. My brother mentioned that I should not have kept him in C.C. on the email, insubordination means this. However, I accepted my suspension and informed the General Manager that I would be in suspension mode as per their instructions, but I would still attend the office on that day. My brother replied, "That's good, Kishan, and I will handle the General Manager on this issue after Durga Puja."
-Thanks
Kishan
From India, Kolkata
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Replying to the following questions -
1. Car Driver had informed me in privacy that Sirji 5 DVDs were going in my car with Mr. Biswas Babu (Store in-charge) for repair, but they had given a Gate pass for only 4 DVDs.
2. As per Security, they had checked the car properly when it was going to the Market; there were only 4 DVDs (but according to my driver, 1 DVD was placed under the register).
3. I discussed the matter with the store in-charge, and he replied that they had taken this only as a sample (not for repair). I asked why the sample quantity was not entered on the gate pass register. He simply replied - No.
4. I discussed with my brother about 'Insubordination' that led to my suspension by the General Manager. My brother mentioned that I should not have kept him in C.C. on the email, insubordination means this. However, I accepted my suspension and informed the General Manager that I would be in suspension mode as per their instructions, but I would still attend the office on that day. My brother replied, "That's good, Kishan, and I will handle the General Manager on this issue after Durga Puja."
-Thanks
Kishan
From India, Kolkata
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And 1 more thing I have to ask...
As per management instructions, we had to work 5 days during Durga Puja (on holiday). Can we claim additional charges for this duty, and how much can we claim? My salary is $6000.
From India, Kolkata
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As per management instructions, we had to work 5 days during Durga Puja (on holiday). Can we claim additional charges for this duty, and how much can we claim? My salary is $6000.
From India, Kolkata
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Please do not simply believe the word of the car driver or anyone. If you see any discrepancies, you can address the issue with management. Otherwise, it may affect your career in the company. Whenever you face such issues, you must immediately discuss them with your immediate boss and the concerned persons instead of sending emails. Without conducting any inquiry, the GM cannot suspend you. You can ask him the reason for the suspension, but it must be done through the proper channel.
From India, Kumbakonam
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From India, Kumbakonam
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Dear Kishan,
In case you work on any holiday declared by the organization, you are eligible for Compensatory Off and must be present for the day you worked. If Compensatory Off is not given, you will receive one day's payment (as it is a Paid Holiday), and for the period you worked, you will receive double OT.
If you worked a total of 30 hours over all five days, you will be credited with 5 days present and 30 hours of double Overtime Charges.
I hope you have understood the concept.
From India, Kumbakonam
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In case you work on any holiday declared by the organization, you are eligible for Compensatory Off and must be present for the day you worked. If Compensatory Off is not given, you will receive one day's payment (as it is a Paid Holiday), and for the period you worked, you will receive double OT.
If you worked a total of 30 hours over all five days, you will be credited with 5 days present and 30 hours of double Overtime Charges.
I hope you have understood the concept.
From India, Kumbakonam
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Sir, Please make me understand about double OT . I had worked 5 days in Durga Puja that is totally declared as leave in our organisation. In that case how we calculate the OT. Regards Kishan
From India, Kolkata
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From India, Kolkata
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What is your daily rate of payment? Rs.6000/26 = Rs.231 per day is your one-day payment. If you divide it by 8 hours, then you will get 1-hour payment. If you multiply it by 2, then it is double the rate of overtime payment, i.e., you will receive Rs.57.70 per hour for the period of your work.
From India, Kumbakonam
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From India, Kumbakonam
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You can approach the Labour Commissioner's Office of your district. While going, please keep all the records with you to produce to him. You must have the company ID card, your payslip, and if you have your attendance card showing in-time and out-time records with you, so that you can prove your work. If you are underpaid, make a note of the same and file a complaint with your District Labour Commissioner. He is the right person to approach.
From India, Kumbakonam
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From India, Kumbakonam
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Ok then let’s C, what company will decide for the payment about durga puja holiday duty.....
From India, Kolkata
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From India, Kolkata
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Dear Kishandayma,
I hope you are getting answers to all your queries. Notwithstanding what our esteemed members have commented, I wish to add another dimension to it.
Studying your case in depth, I can't help but admire the professionalism that is evident in the actions of the concerned GM and your brother, who is himself a Director of the company. Both have displayed immense maturity in dealing with the issue without worrying whether the person involved is a relative of the Director or an ordinary employee. This is something very rare in private family-run businesses.
I wish your organization all the very best.
Warm regards.
From India, Delhi
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I hope you are getting answers to all your queries. Notwithstanding what our esteemed members have commented, I wish to add another dimension to it.
Studying your case in depth, I can't help but admire the professionalism that is evident in the actions of the concerned GM and your brother, who is himself a Director of the company. Both have displayed immense maturity in dealing with the issue without worrying whether the person involved is a relative of the Director or an ordinary employee. This is something very rare in private family-run businesses.
I wish your organization all the very best.
Warm regards.
From India, Delhi
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Dear Mr. S. Bhaskar,
I am inquiring about the transport book that contains the rules for employees. I need the name of the transport book as I have to demonstrate the calculations for the Puja day holiday for my work.
Regards,
Kishan
From India, Kolkata
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I am inquiring about the transport book that contains the rules for employees. I need the name of the transport book as I have to demonstrate the calculations for the Puja day holiday for my work.
Regards,
Kishan
From India, Kolkata
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Dear Kishan Please make your query some more clear. Please check the Factories Act for OT Rates.
From India, Kumbakonam
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From India, Kumbakonam
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Dear Sir,
I apologize for disturbing you again.
We have 80 small cars with commercial numbers. 21 cars are currently assigned to SBI bank duties, while the remaining cars are engaged in flying duties, serving on a call basis or for corporate clients. I personally use my company private car on a daily basis, driven by my personal driver, Ashok. He has been driving the car for a year now. However, he is requesting to be shifted from private to commercial number plate duty for flying cars. He is also requesting a salary increase to match that of flying car drivers, approximately 6500.
I seek your advice on how to proceed with this situation. Your valuable suggestions are eagerly awaited.
Thank you,
Kishan Dayma
From India, Kolkata
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I apologize for disturbing you again.
We have 80 small cars with commercial numbers. 21 cars are currently assigned to SBI bank duties, while the remaining cars are engaged in flying duties, serving on a call basis or for corporate clients. I personally use my company private car on a daily basis, driven by my personal driver, Ashok. He has been driving the car for a year now. However, he is requesting to be shifted from private to commercial number plate duty for flying cars. He is also requesting a salary increase to match that of flying car drivers, approximately 6500.
I seek your advice on how to proceed with this situation. Your valuable suggestions are eagerly awaited.
Thank you,
Kishan Dayma
From India, Kolkata
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Dear Mr. Kishan,
Greetings for the day!
This is with reference to your email dated 13/03/2012 regarding discontinuation of services for your Tata Data device number 9230151683. We truly value our relationship and sincerely regret for the inconvenience caused and for delay in attending to your request. As per subsequent telephonic conversation with one of our executives on alternate number 9007549301, we request you to kindly note your reference number 301302149 for all further communications regarding the disconnection of services.
We would also like you to take note of the following details:
• The billing on the above mentioned connection will be stopped on 18/03/2012.
• Your total outstanding till date is Rs. 0/-.
• Your unbilled amount till date is nil (excluding rentals).
Further, we would like to inform you that the number will be disconnected on 15th day from the date on which the cancellation request has been raised and the cancellation request has been on 14/03/2012.
Moreover, this is to inform you that your full and final bill is yet to be generated.
For any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Docomo CDMA postpaid/prepaid phone. We are also accessible from non Tata Docomo phones on 1860-266-5555.
Our Photon Plus customers can get in touch with us on 1800-266-121 (Toll free). We shall be glad to be of assistance.
You can also visit our website 3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO for more information.
Assuring you the best of our services at all times.
Warm Regards,
Anu
TATA Docomo- Customer Service
i got this mail for closure my connection, again they are sending me the bills for august, september, october (Please assist me, what can i do for this type of Unacceptable behaviour)
From India, Kolkata
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Greetings for the day!
This is with reference to your email dated 13/03/2012 regarding discontinuation of services for your Tata Data device number 9230151683. We truly value our relationship and sincerely regret for the inconvenience caused and for delay in attending to your request. As per subsequent telephonic conversation with one of our executives on alternate number 9007549301, we request you to kindly note your reference number 301302149 for all further communications regarding the disconnection of services.
We would also like you to take note of the following details:
• The billing on the above mentioned connection will be stopped on 18/03/2012.
• Your total outstanding till date is Rs. 0/-.
• Your unbilled amount till date is nil (excluding rentals).
Further, we would like to inform you that the number will be disconnected on 15th day from the date on which the cancellation request has been raised and the cancellation request has been on 14/03/2012.
Moreover, this is to inform you that your full and final bill is yet to be generated.
For any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Docomo CDMA postpaid/prepaid phone. We are also accessible from non Tata Docomo phones on 1860-266-5555.
Our Photon Plus customers can get in touch with us on 1800-266-121 (Toll free). We shall be glad to be of assistance.
You can also visit our website 3G in India | 3G Data Card | 3G Mobile Phones in India | 3G Services - Tata DOCOMO for more information.
Assuring you the best of our services at all times.
Warm Regards,
Anu
TATA Docomo- Customer Service
i got this mail for closure my connection, again they are sending me the bills for august, september, october (Please assist me, what can i do for this type of Unacceptable behaviour)
From India, Kolkata
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