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Can anybody help me with some article or presentation on the problem solving techniques?
From India, Mumbai
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Hello,

I am attaching my own article on the topic. However, it was tailored for middle-level government employees, so I made it very simple and selected only the content that is easily understandable for them. Hence, it is not comprehensive. I hope you will find it informative.

Best regards,
CV

From India, Kochi
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sorry forgot 2 attach in the last msg here it is
From India, Kochi
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File Type: doc problem_solving_tools_151.doc (50.0 KB, 799 views)

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Total Quality Management tools such as suggestion boxes, discussion circles, forums for quality/waste minimization, brainstorming, morphological forced techniques, idea generation, and network diagrams can be utilized. There are more than 100 tools available for generating ideas.

A recommended book, possibly titled "100 Methods of TQM" by Sage Publications, authored by Gopal Kanji.

Surya

From India, Delhi
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