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Hello,

I am working in a well-known software company in Pune as an admin executive. One of my colleagues left the job without any intimation or handover, so I am now handling many additional responsibilities. My manager has also started pressurizing me to complete my work on time. The manager expects all tasks to be up to date. Can you please guide me on how to manage this situation effectively?

Thank you.

From India, Pune
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Hello Smita,

It seems like you are expressing concerns about the workload – please correct me if I am mistaken. Addressing this will also address Siba Sankar Mishra's query.

If my understanding is correct, I recommend viewing this as an opportunity to demonstrate your capabilities and solidify your position by completing the tasks assigned to you. Such opportunities are not always readily available, so seize it and progress.

If you still find the workload overwhelming, it is advisable to first complete your assigned tasks and then provide feedback to the relevant authority. Otherwise, there is a risk of your concerns being misinterpreted as attempts to shirk responsibilities, potentially resulting in the company seeking an alternative candidate, which could weaken your position.

Regards,
TS

From India, Hyderabad
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Please guide me in the following situation.

I joined an MNC software company 2 months ago. However, over the last fifteen days, there have been numerous changes in my profile. One of my colleagues left the job without any prior notice or handover, resulting in many pending issues. Due to these unresolved matters, I have been facing a lot of difficulties. Currently, I am handling numerous responsibilities. Although I am not worried about these responsibilities, my manager is pressuring me in handling them. How can I effectively manage this situation?

Regards,
Smita

From India, Pune
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Instead of cribbing, analyze, set priorities. As TS said, you have an opportunity to set yourself apart. You have to take it in a proper spirit and shoulder responsibilities to become part of the core group of the company. If you want to make your mark in this company or build a reputation for yourself that will precede you to the next company, you have to be an insider - someone that can be relied upon, dependable to handle pressure. Your workload cannot be more than three P. Chidambaram, so be happy. Use queuing techniques, list out, and set time limits in consultation with your boss. I hope you have only one boss. All the best.
From India, Pune
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Hello Smita,

Now you are clearer.

I couldn't have put out the solution better than what Satya said.

PRIORITIZE—IN CAPITALS.

In case you are unable to decide the priorities, I suggest this way—it definitely works, with the side-effect being it conveys to your boss that you DO INDEED have a serious intention of handling all the additional work being given to you.

First, make out the list of priorities yourself, based on your current understanding of them—remember, you could be wrong too. Then take the list to your boss and ask for his/her advice and approval for the priorities you have set. If he/she wants to change them, remember to ask 'why'. In general, try to focus on the reasons 'why' something is being done—or not done. That's the learning process.

It may be convenient and easy to just ask what to do and plainly follow what's said. That may solve the issue at hand or get the job done fast—but it doesn't help you grow as a professional, since it cuts out the learning process.

Hope you got the point. All the best.

Regards,

TS

From India, Hyderabad
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It is the mentality of all managers to be demanding, but don't worry. You should continue your work with proper direction and without mistakes. A day only has 24 hours, and nobody can change that. If you don't have any urgent tasks during your office hours, then there's no need to worry.

Regards.

From India, Mumbai
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Hello Smita,

Now you are clearer.

1. First, write down in your books the things to do.
2. Next, make a list of priorities yourself and timings.
3. Based on your current understanding of them—remember you could be wrong too.
4. Then take the list to your boss and ask for his/her advice and approval for the priorities you have set.
5. If you still feel the workload is very high, finally request your boss to provide an assistant or Subject Matter Expert (SME).

Hope you understand the point. All the best.

Venkatesan

From India
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Hi Smita,

I totally agree with TS. Please schedule your work based on priorities. I am attaching one format here which will help you prioritize your tasks. And as TS said, please practice asking "WHY" for more clarification if you are not satisfied with the answers and be confident to say "NO" assertively to others, even if it is your manager.

Please be confident and positive. Take it as an opportunity to prove yourself.

Thanks!


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I completely agree with Mr. Venkatesan and would like to add one more point: take responsibilities in a positive way and believe in yourself to handle all tasks perfectly.

Regards,
Aditi

From India, Gurgaon
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Hi there! I've faced this kind of situation. The best and most optimistic move in this scenario is to have a discussion with your boss, assuming it's not intentional. Ordinary people exercise regular, monotonous work, but managers are hired to decide, handle, and tackle pressures. Tackling a crisis is an opportunity to prove your skills. It's a crisis scenario to exhibit your effectiveness.

1. List out your regular roles and responsibilities.
2. The frequency of reporting (i.e., daily, weekly, fortnightly, monthly, etc.).
3. The time frame each would consume to have them ready.
4. Rank them based on your priorities.
5. Likewise, list out the same for your current additional workload.

Have the ball (this scenario) in your boss's court, get his priorities and views, plan your schedule accordingly, on mutual consent, and arrive at a win-win situation. That's it. BALANCE. Put your creativity and edge until a replacement is hired. Finally, enjoy being challenged. Put your best and prove you are the best.

From India, Tiruppur
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Hi there! I've faced this kind of situation. The best and optimistic move in this scenario is to have a discussion with your boss, assuming it's not intentional. People are hired for regular work and managers to decide, handle, and tackle pressures. Tackling a crisis is an opportunity to prove your skills. It's a crisis scenario to exhibit your effectiveness.

List out your regular roles and responsibilities. The frequency of reporting (i.e., daily, weekly, fortnightly, monthly, etc.). The time frame each would consume to have them ready. Rank them based on their priorities.

Likewise, list out your current additional workload. Have the ball in the boss's court, get his priorities and views, plan your schedule accordingly, on mutual consent, and arrive at a win-win situation. That's it. BALANCE. Put your creativity and edge till a replacement is hired.

Finally, enjoy being challenged. Put your best and prove you're the best.

Find more at https://www.citehr.com/299445-need-h...#ixzz16fydSNyY

From India, Tiruppur
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Dear Smita,

Congrats! A normal person will not get such a great opportunity. From your shoes, I would feel glad to face such an event. FYI, when I joined my current employer, I too faced the same problem. As my team was able to understand my problem, I was able to clear the backlogs earlier than I thought. But then, who you are on the inside will show you how soon you can solve the issues.

I would recommend you the following flow. Customize and then use it. Identify tasks -> Fix time boundaries -> Prioritize -> Plan -> Get the plan approved -> Act -> Document your victory -> Tell us what happened -> Update your resume.

The harder your problem is, the tougher you become. Keep rocking. I wish you the greatest time ahead. Don't mind disturbing us when you need any help or motivation or whatever. We just want Smita to be one of the best HR's throughout the globe.

Keep us posted.

Thanks,
Arun.

From India, Erode
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Dear Smita,

In my opinion, your senior is not wrong because you need self-assessment first. The following points shall address your problem:

1. Is additional work laborious or intellectual? If it is laborious, delegate the maximum work to your subordinates such as desk personnel, receptionists, peons, and other relevant individuals. However, for tasks concerning peons, communicate the work, its compliance schedule, and follow up with them. If they do not comply, communicate in writing to your senior about the situation. Keep your core tasks with yourself and strive for the best results.

2. If the additional work is intellectual, assess whether you have thorough knowledge of the topics. If not, study the subject, gain the necessary knowledge, prepare an action plan, show it to your senior for approval, and complete the task efficiently.

3. In my opinion, you have an excellent opportunity to learn more at a young age. Just ensure proper planning, scheduling, and delegation of work. Do not hesitate to communicate timely and follow up rigorously.

4. Remember that assigning or delegating work does not create obligations for you, as it is official work, not personal assistance. If a contractor or service provider fails to deliver timely or obey your orders, as an employee of the principal employer, you have the authority to seek explanations directly from them and copy your senior. Do not underestimate yourself.

5. While carrying out daily tasks, avoid gossiping or chatting with colleagues about personal issues. Seek guidance from your senior or a credible external authority in the field when needed. Remember, in the private sector, only the fittest survive.

Best of luck and keep up the good work.

Sanjeev

From India, Pune
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Dear Sir,

One should not be overloaded with work. It happens only in the case of bonded labor. It is better to avoid doing the work of others and be bold in your stand that you could do the task assigned to you only. Because already in private companies, employees are overloaded and they are forced to do more work than they are able to do. Your boss will take alternative action if the left-out colleagues' work is kept pending for a long time. Otherwise, he will make you do all the work until you are completely exhausted. Be bold. Please realize that employment is a contract for which service rendered by the employee and salary by the boss are mutually exchanged. Overloading of an employee is a violation of the agreement.

By Chandrasekaran R

From India, Madurai
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I hope you are not taking this problem too seriously; think positively. You actually have opportunities to show your ability to your boss—opportunities for a wage increase, maybe? So, do what Venkatesan said; I completely agree.
From Malaysia, Sepang
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