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BEHAVIOUR MODEL FOR ORGANIZATIONAL EFFICIENCY

Organizational behaviour is a study and application of managerial skills and knowledge to

people in the organization to investigate individual and group behaviour. Various concepts

and models in the field of organizational behaviour attempt to identify, not only the human

behaviour but also modify their attitude and promote skills so that they can act more

effectively. This is done scientifically; therefore, organizational behaviour field is a scientific

discipline. The knowledge and models are practically applied to workers, groups and

organizational structure that provide tools for improved behaviour and dynamics of relationship.

The field of organizational behaviour also provides various systems and models

for international relationship that are applied to organizations.

Leaders must look for indicators (effects) of individual behaviour and of groups in any

organization. Indicators have a root cause beneath. As a leader, it is that symptom, which

must be evaluated, and cause of human behaviour established so that if the behaviour is

good, the manager can establish the norms of behaviour. If the behaviour is not conducive

to achieve the organisastional objective then suitable alternative model can be applied to

channelize individual behaviour towards an appropriate organizational value system and

thus individual behaviour modified. An organization has three basic elements namely,

people, structure, and technology. An organization must have suitable organizational

structure, with appropriate number of tier and reporting system properly explained.

Principle of unity of command, delegation of authority and responsibility, formulation of

objectives and its allotment to various groups is very important so that workers achieve a

required level of job satisfaction. They must be trained to handle sophisticated machines

and equipment. It is the people, their value system, and faith in the leadership that make

an organization. Leader must be able to describe, understand, predict and control individual

behaviour in the organization. This is explained in the succeeding paragraphs.

(a) Describe: Study of organizational behaviour is based on scientific methods, which

have been applied on human beings. It is a science, that analyses as to how people

behave in different situations in the organization. A manager should be able describe

the behaviour of each of the individuals under his command, identify attitude,

and be able to pinpoint his behaviour so that the situation in the organization

is under control.

(b) Understand: Leaders must understand human behaviour as to why people behave

in particular manner and try to identify reasons so that corrective actions can

be taken.

(c) Predict: By frequent closer interaction, a leader is in a position to identify the

nature of workers. Some are more productive while the others are tardy and

disruptive. In such situation, a leader should be able to handle each individual

differently so that his or her actions can be channalized to higher productivity.

(d) Control: Managers in the organizations should train their subordinates continuously;

aim being development of skills, promotion of productivity and improvement

of individual behaviour. It is a continuous process on the part of manager. He must

lay down control measures so that the energy of workers is diverted towards organizational

objectives. Communication should be used to ensure that the behaviour

of individual is controlled. Environment has a great impact on human behaviour.

Appropriate internal environment would help organizations to built favourable

work environment that will help individuals and groups within organizations to.

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