This is a really good one by By J Robert Parkinsons
When anyone moves into the new role of being a Manager , BEHAVIOUR and ATTITUDE must change in order to successfully carry out the new duties and responsibilities .
One of the most significant changes requires a shift in focus from being a "doer" to being a teacher. "Doers" perform tasks, but Managers Assist and Guide others to Perform those tasks Good teachers don't focus on teaching, they focus on learning, and that difference of perspective is significant. For example, if someone focuses on the task of teaching, what is done, how it is done, and when it is done are at the convenience of the teacher. On the other hand, if the focus is on learning, then what is done, how it is done, and when it is done are for the benefit of the student.
In a classroom, when a student masters a concept, a fact or a principle, the teacher has been successful. Student success is the reward the good teacher seeks. In business, a manager should provide the tools, the opportunities and the skills to assist staff to grow and develop. No manager can, nor should attempt to, perform all the tasks necessary to run a business. Although he might know how to do them, he should let others perform the jobs.
The good manager ensures that his staff members know what to do and how to do it, and collectively, they all contribute their individual talent to the overall success. A good manager, like a good teacher, encourages and enables other individuals to contribute their talents in a way that will be successful for everyone.
Here are a couple of ways to look at being an effective manager. In the first analogy the manager is like the Captain of a Ship. The captain has the Big Picture, knows the Destination, the Route and the Procedures to follow. The captain can't work in the Engine room, the Radio room and the Dining room all at the same time. Others have to do those jobs.
The captain knows what those jobs require and what support is necessary, but he keeps hands off. The captain assumes that others will carry out their responsibilities, and he delegates those tasks, but he doesn't do their work. If he devotes any of his time to doing the actual work, he would place the entire ship in jeopardy because no one would be attending to the "Big Picture" of operating the ship safely.
Without the full participation of the entire crew, however, the ship might not reach its destination regardless of the knowledge of the captain.
Here's another brief analogy: A manager is like the Conductor of an Orchestra. The conductor knows the musical score and what effect he desires. Further, the conductor knows what each instrument and what each musician is capable of doing. The conductor calls upon each member of the orchestra to produce the unique sound each instrument can produce. The combination and interaction of all the instruments contribute to the ultimate success of the performance.
The conductor doesn't play all the instruments, but he knows what they can do and he uses the experience, understanding and talent of the entire orchestra to achieve the desired result.
The Successful Manager, likewise, must Guide, Teach and Lead. The primary focus of the successful manager should be to accomplish the designated tasks required of the business while developing the staff and assuring they all contribute their individual talents.
The captain uses Knowledge and Experience to enable the crew members to do their jobs so all of them can reach the designated port safely. The Conductor uses Talent, Creativity and Encouragement for the listening pleasure of the audience.
The Successful Manager uses his knowledge to meet the challenges and opportunities of his business responsibilities.
Knowledge, Sensitivity, Ability, Creativity and Experience all contribute to being A Ship's Captain, An Orchestral Conductor, a Professional Teacher , or A SUCCESSFUL MANAGER .
9th October 2005 From India, Pune
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