I am preparing an induction tool kit for our company new joiners. I am working in a Middle East Glassware company having a mix of culture. Kindly help me to give some good and valuable points to include in my induction tool kit.

From United Arab Emirates, Dubai
Hello Sidra,

'What do I want my new employer to tell me when I first get there?'

Let the above question be your pole star as you go about preparing the induction manual.

Go back to your first week at your organisation. Did you know where the toilets were? Did you know what time lunch, tea and other breaks were? Did you know where you can keep your bag? Which gate to enter from? What clothes to wear? How should my hair be? Can I keep long nails or do I have to cut them short? Can my nails be coloured? Can I keep a beard? etc etc etc

How do I address my collegaues - first name, salutation + name etc...
Is there a car park or do I have to find one?
Is there public transport nearby? If no, then what are some other options. If yes, then where is it and what time do the last buses/trains leave?
Are there good restaurants/cafes nearby?
What are visitors' rules?
This list can be endless.

However, a critical and absolutely non-negotiable component of any induction manual should be:

* The organisation's mission, vision and statement of values
* The organisation's code of conduct and ethics (if any)
* The corporate hierarchy with brief bio on the key leadership
* The organisation's direction of growth and some key elements of the current business plan
* Prevailing organisational culture including any elements that differentiate it from its competitors

I could have provided a more formal reply, but that would have defeated the purpose. As official as an induction document may seem, but essentially, apart from some key organisational information I have highlighted above, its a collection of simple yet sometimes confusing information that a new employee would require to cushion the impact of starting work at a new place where they don't even know where the coffee maker is!

But, be very mindful of 'popular culture' creeping into your document as opposed to 'organisational culture'. Your recruits will learn the populist culture very quickly anyway. You know it because you did too, just as same as we all did. So, this document is your opportunity to present them with the official version before the 'transformation' begins!

Finally, as horrible as it sounds, getting new recruits to sign and retain a copy of the signed induction document is a great management tool that can be used later should a situation warranting it arise. Because, it binds the recruit to the organisation's ethos, culture, code of conduct, values, mission and vision. Thus, it can always be used to remind them of their acknowledgment and commitment at time of commencing employment.

I have no doubt you'll prepare a first class document. And, if you want me to proof read your document at any time, please feel free to email it to me at I will be glad to help (at no charge!)

Thats it in a nutshell. Hope it helps! Wish you all the luck in your project.

From India, Gurgaon
I may congratulate Mr Sareen for his above reply to Sidra Saleem's question.
He has cut through the clutter and come straight to the point,
whereafter he has
not scimped it at all--- AN USABLE ANSWER WITH HIS PARTICULAR AUDIENCE (who asked the question) IN MIND.
My best regards.

From India, New Delhi

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