I am doing an open house programme on Balanced Score card on Jan 23, 2010. On the lookout for some of the goals which made an impact in your organisation. so that i can tell that as an example in my forthcoming trg.
I am giving here one example which helped my earlier organisation to improve the cash flow.
1.Objective : Streamlining accounts receivable
2. Measure : Reduction in aging days
3. Target : from current 60 days to 45 days
4. formula:360/AR Turnover
Similar line or as per your method , if you could mail me the details i would be g8ful.
looking for your support. my mail id : ,
Any template/format will be an added blessing. You can also suggest the software available for exclusive implementation of BSC
From India, Mumbai