How to answer the customer if he ask how did you get my number

Hi FriendsI was invited for talk on Customer service in Bank….They asked me to give a half an hour talk on Customer Service to their 35 member staff projecting myself as a Customer with few topics related to HR and customer Service...can anyone give some suggest...

Hii all,i have this project wherein im supposed to conduct a training program on customer service.. if someone can help me with it as soon as possible ill be grateful .. thanx..

Dear Friends,I read an article recently on " Ducks quack and Eagles soar" detailing the wonderful story of a cab driver with a changed attitude.I like to share it with you.Please see the attachment.MRS

Dear members of Cite HR,Enclosed is a detailed presentation on "Customer service & satisfaction"….This could be used for handling training sessions on 'Customer Service'.Best regardsLakshmi:p:neutral::lol:

Hi,i am from customer service background and am looking forward to changing my career and moving into H.R. any ideas??thnxanu

Dear All,Greetings,Kindly have a look at the Customer Service PPS & give your views.With Regards,:icon1:

CUSTOMER SERVICE AND TELECALLING TIPS:In these days most of our jobs are linked with customer service. At the end of the call the customer should be satisfied and impressed with our services.Whether it is a sales job or service, customer convincing and service s...

RE : Customer Service PPtGood, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read.rgdsLeela

Hello All,PFA video on face to face customer service.Regards,Kanika