ayonadehr
15

hello,
I am thinking of revamping the pay structure of our BPO division! Please see the attached and let me know if I am on the right track or not!
I am thinking of giving them on the spot cash! Could anybody let me know how shall I frame the incentives package? I would like to know something about the DIP(Deferred Incentive Plan) , and how can I go bt it if I want to implement this in our organization?
Awaiting suggestions from all of you,
Ayona

From India, Delhi
Attached Files (Download Requires Membership)
File Type: xls NEW PAY PACKAGE (Call center).xls (22.0 KB, 3833 views)

dellraiser
Hi
With Regards to Deferred Incentive Plan ( Loyalty Bonus)
U can have a loyalty bonus for employees completing 9 MONTHS WHICH WOULD BE PAID OUT
after 3 months of completion of 9 months ( Its a retention technique ) which works in ur favor


ayonadehr
15

Thanks!!!
but I am still looking for suggestions from your end. I want to know whether the CTC package I have designed is good or not!!
I still need to know more details about the deferred incentive plan!!!! It would be good if you could throw some light on it.
I am also looking for a sample quality evaluation form, that is used in the call centers. It would be good if you could help out1
Thanks and regards,
Ayona

From India, Delhi
larrypeters
3

The Structure looks Good... you can get Freshers and 1-2years expereince with the Structure when yyou start moving up .. specially from Grade 3 ----to 8 its Very Difficult it will not work ... all you need to is NeGotiate and Negotiate...
From India, Chennai
priyankaupasani
1

Dear Ayona, You have not included statutory benefits like PF in the CTC. These are very important components. Regards, Priyanka
From India, Pune
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