Amritraj Saikia
Training & Development
Namrita Wanchoo
Training And Development
Learning & Teaching Fellow (retired)
Influencing People
Voice And Accent Trainer
Am - Training & Quality
+7 Others

Thread Started by #Namrita Wanchoo

Hello, PPt on Soft Skills and Customer Orientation is Geared Up...... Please revert in case of any suggestions....:) Thanks Namrita
3rd May 2008 From India, Pune

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File Type: zip Soft Skill Refresher and customer (571.6 KB, 8213 views)

Hello! namritha, This is a good contribution. but make sure it won’t affect you as it is an copywrited Document of Vodafone. Any way thankx for the contribution. Good luck.
3rd May 2008 From India, Coimbatore
hi namritha,
the ppt is all colourful and nice but the content is repeated since 99 percent of all trainers everywhere i encountered have the same thing
i guess we need to b more innovative
nevertheless i am sure you would come up with something better
nevertheless cheers ande good luck to the training content material you make in future
5th May 2008 From India, Calcutta
Thanks for the feedback dear...... :) Will try to be more innovative next time while preparing the content. Do u have something diffrent regarding the same .... Thanks Namrita
5th May 2008 From India, Pune
hi namritha,
what you could work on would be the burning issues nowadays " empathy and patience" 99 percent of the kids on da floor exp n fresh lack that big time
will surely help ya just need some time sorting out the details myself
6th May 2008 From India, Calcutta
Hi Namrita,
Its a wonderful PPT. With most of the content required in telemarketing. An emphasis on "customer satisfaction and customer delight" can be brought in, case studies, how constant quality check can bring in change " to be better the best in the business". its just my suggestion. all the best.
7th May 2008 From India, Madras
Hi all citehr memebers,
The cite is prvoding and facilitating excellent opportunity to share and learn hr issues. Iam very excited to see so much vast pool of knowledge sharing by memembers. In my earlier part of 25 yrs. of prof. career I did not have such an opportunity which is abundantly available now to young HR professionals/students. Thanks onceagain.
27th July 2008 From India, Hyderabad
Hi Namrita,
You seem to have done a good job in collating the facts. I think you need to work a bit more on the structuring of the ppt. Ex: start with a story, relate it to participants, guage them on their understanding of the topic which you will deliver, then share facts and inform, calibrate them and finally end with a pledge.
4th February 2009
Hi Can u please help me with some presentation for motivation,communication and soft skills.shall be grateful regards
18th February 2009 From India, Mathura
Hey Namrita, I Good ppt. I was just wondering if soft skills should contain the topics like Business etiquette’s, table and telephone etiquette etc, Kindly reply regards Kiran
24th April 2009 From India, Mumbai
Hello Namrita
Nice informative power points with the inclusion of animation.
However, one observation. I have seen 8 bullet points on the slide with 6 Principles.
I normally include a bibliography, being an academic.

24th April 2009 From United Kingdom
Iam a new trainer of JCI India and your presentation has given me new dimensions and ideas. Thank you so much.
My E-mail Id is
Hope to get more materials from you,
Sanu Dharman
3rd June 2009 From India, Ernakulam
Hi Namrata, Iam working on Train the trainer.Will you plz help me out for finding the material... Woo what a ppt u prepare. Good job Dear.
3rd June 2009 From India, Kanpur
hi namrata, hey that s a really neat presentation you ve designed. could you also plese tell me what activity did you incorporate for tone ??
3rd June 2009 From India, Jaipur
Hi Namrita Thanx your presentation on customer delight is so good.... Help me out with another ppt on same topic. Amit
31st October 2009 From India, Vadodara
:icon1: Hi thank u in helping me in my first presentation on soft skills i took some useful points that i had never thought of..Hope i will be selected as a Voice n Accent Trainer..:icon1:
2nd November 2009 From India, Pune
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