Bobco is a small family operated company based in Jericho, NY that employs 250 consultants focused on the import export market with the European Union. Consultants are assigned to customers to assist in the development of import/export strategies, sourcing business partners, development of marketing strategies, legal issues in import/export and logistical support.

Bob Johnson, the founder of Bobco has approached you because you have studied knowledge management in university with a significant task. Johnson indicates that the company has been in negotiations with another company that is interested in acquiring Bobco, however, the other company is hesitating because Bobco doesn’t appear to have a Knowledge Management System.

The company, Fredco International, that is interested in acquiring Bobco is based in Taiwan and has branches in Hong Kong, Dubai, San Francisco, and Shanghai and employs 3000 employees internationally. Fredco Int. has a fully developed KM system that has been in use since 2002. Their system was developed along the lines of the “4 Pillars of Knowledge Management”. They currently use Lotus Notes as their core Knowledge Management System with an array of document libraries, best practice libraries, discussion forums and an expertise locator all integrated with workflow management and their e-Mail system.

Bob Johnson has assigned you as the person to head up the development of the KM system for Bobco. He has brought you into a meeting with the Senior management of Bobco for a briefing and in that meeting he has explained that the news of the potential sale of the company must not leave the room. Present at the meeting with Johnson and yourself are the VP of Sales, the VP of Marketing, the CFO, the CIO and the VP of Consulting Services.

Your assignment is to create the implementation plan for the new KM system. The plan should include sections on the following:

• Introduction

• Leadership / Management

• Technology and Technology Integration

• Organizational Learning, Expertise Location and Tacit Knowledge Conversion

• Organizational Impact and Design

• Implementation Schedule

• Conclusions

Your implementation plan should be no more than 6 pages in length and should be submitted to the Digital Dropbox in Blackboard.

From United States, Forest Hills
Hi All,
My name is Udaya.. I am doing my MSW(Master Of Social Work) in Coimbatore. I would like to move my career in to Human Resources. Now i am doing specialization in HR. So if i want to be a HR, what else i should have to do. Again i need to join MBA? or i can get the any training like People Soft HRMS, SAP HR, GPHR(The Global Professional in Human Resources (GPHR) certification)? Really i am confusing, My aim is HR field only. Kindly help me to improve my career.
Awaiting For Reply.

From India, Coimbatore
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