diksha
1

Hi All , I got to give a presentation on Feedback Mechanisms of Training. Would be grateful if any one could guide me with various training feedback mechanisms. Thanks & Regards - Diksha
From India, Madras
leolingham2000
260

EVALUATION OF TRAINING COURSES CONDUCTED

1. PROCEDURE.

step 1-conduct the training needs analysis for the potential employees.

step 2-identify the needs of the potential employees.

step 3-separate the needs that can be met locally.

step 4-separate the needs that needs overseas resources.

step 5-conduct worldwide research to determine the availability

of courses / plus the details.

step 6-Select the shortlist of suppliers.

step 7-get the details and match with the needs analysis report.

step 8-circulate among the management for

the final nomination of supplier.

step 9-initiate communiation with the selected supplier

about details on trainers/subject contents/ training methods

plus other details.

step 10-on getting the supplier details , circulate among the management

for feedback.

step 11-on getting the feedback, confirm with the supplier about the requirements.



step 12-Request the management to nominate employees from their

respective departments.

step 13-use the format 1-TRAINING PLAN CHEKLIST

and develop a training plan for this particular program

step 14-circulate the training plan among the management

and seek the feedback.

step 15-use the format 2-TRAINER'S EVALUATION

and seek from the supplier the report on

trainer's evaluation.

step 16- brief the participants on the training plan

before their departure.

ON COMPLETION OF THE COURSE.

step 17-Get a written feedback letter from the course conductors,

about the course , participants, participation and conduct

of the course and also the feedback they received

from the participants.

step 18-FORMAT 3 - INSTRUCTOR EVALUATION FORM. This should be

completed by participants right after the instructor finishes her or his session. .

and the completed form should be handed over TRAINING MANAGER.

step 19-Send an email to all your company's participants and

seek feedback on

-conduct of the course

-conduct of the trainers

-their gains

-what will they implement on return/why.

A questionnaire, which should be filled in ,

ten days after return.

USE FORMAT 4.

USE FORMAT 5 .

step 20-THE TRAINING MANAGER'S SUMMARY REPORT

-Match the course content with the needs analysis for the

particular group.

If it matches, then the program is suitable from the group.

-Analyse the trainers -their background/ experience/academic

background.

If it is found to be suitable, consider it to be positive.

-Match the fees/ associated expenses, with your budget.

If it is around +/- 20% and meets all other criteria,

THEN YOU HAVE MADE THE RIGHT CHOICE.

************************************************** *******************************

FORMAT 1.--TRAINING PLAN CHECKLIST

1. An assessment of the current situation.

2. A statement of purpose, outlining what is to be accomplished.

3.Identification of the training needs.

4. A statement of planning premises -significant asssumptions,

constraints, and parameters.

5. A forecast statement of factors that might help or hinder

the end results.

6. Desired behaviors are specified.

7.Desired competences are identified and specified.

8.Knowledge, skills, and characteristics desired are specified.

9. Constraints like time, budget and participants attitude are identified.

10.Participants' characteristics are identified / listed.

11. Training objectives are defined / listed.

12.Training program contents are outlined.

-identifying topic areas to be covered.

-specific concepts are listed

-key points are specified

-determining the emphasis required on each topic.

-sequencing the topics into a logical progression.

-establishing a learning pace.

13. Selection of instructor(s)

-in terms of scholastic records

-in terms of delivery skills

-in terms of personality

etc etc

14. Physical facilities

-location

-settings

-conference room [ size / layout /light/acoustics/ etc]

-seating arrangements

-case study rooms

etc

15. Conference room facilities

-equipments required

-stationery required

-dining / coffee room facilities

-writing materials

etc etc

16. Training Teaching materials

-training agenda

-trainer's manual

-participants' manual

-case studies

-role plays

etc etc

17. Training Methods

-lecture

-conference method

-management games

-case study

-senstivity training

-programed instructions.

18. Evaluations.

19. Training schedule.

20. Training Budget

************************************************** ************************************

FORMAT 2 --TRAINER'S EVALUATION

1.TOTAL EDUCATIONAL QUALIFICATIONS.

2. TRAINING QUALIFICATIONS.

3.TOTAL WORK EXPERIENCE.

4. TRAINING EXPERIENCE.

5. ANY SPECIAL TRAINING WORK EXPERIENCE.

6. ANY SPECIAL TRAINING COURSE ATTENDED

7.TRAINING JOB KNOWLEDGE

-demonstrable knowledge of training / development

8.WORK ACCOMPLISHMENT

-shown ability to accomplish

9. INITATIVES

-took initiatives to be effective

10.ORGANIZATION SKILLS

-organize training / development programs

11.WORK QUALITY

-demonstrated ability to achieve standards

12.WORK ATTUDE

-demonstrate through personal characteristics

13.SELF APPRAISAL/DEVELOPMENTS

-attended course to improve oneself

14.COMPETENCES

-training skills, knowledge, attitude etc

15.CULTURE COMPTENCES

-ability to understand/ appreciate.

=========================================

YOU CAN EVALUATE THESE ELEMENTS

-BY rating 5=exception

4=very good

3=good/ acceptable

2=satisfactory

1= unsatisfactory

************************************************** ***********************************

FORMAT 3 --TRAINER'S EVALUATION BY EMPLOYEE PARTICIPANTS

This should be completed by participants right after the instructor finishes her or his session. .

Instructor‑evaluation form.

Name Subject

Date Course

Check the appropriate rating for each item listed

Excellent. Very good. Adequate. Needs improvement. Poor.

1. How well did the individual "break the ice"‑get the group warmed up to him or her?

2. How well did the individual introduce her or his topic and generate interest and enthusiasm?

3. How well did the individual outline goals and purposes?

4. How well did he or she keep the session alive and interesting?

5. How well did the individual encourage group participation?

6. How well did she or he clarify key points?

7. How well did he or she welcome and answer ques­tions?

8. How well did he or she come across personally?

9. How well did the individual summarize and wrap up at the end of his or her

session?

10. To what extent was her or his presentation clear and logical?

11. What is your overall rating of this teacher?

Excellent. Very good. Average. Below Average. Poor.



12. Was there a good balance between instructor inputs (lecture) and participant inputs (involvement via discussion and case‑study reports)?

Yes -------------- No -------------------- Undecided---------------------

13. Explain the ways in which this instructor could have been more effective in

a) public speaking:

b) organization:

c) responses to questions:

d) attitude toward participants:

14. What other suggestions do you have to help this instructor improve?

************************************************** ******

==================================================

FORMAT 4--PARTICIPANTS' FEEDBACK

1.How did you find the quality of the program

poor/below average/average/good/excellent .

---------------------------------------------------------------------------------------------

2.Briefly give your reasons for the above ratings.

----------------------------------------------------------------------------------------

3.To what extent did this program measure up to your expectation

far least/somewhat less/met expectations/somewhat more/far exceed

4.Do you feel that this program was worthwhile in terms of its cost

and your time away from normal job duties.

5.Would you recommend this program to other peers.

6.Rate this program using the following ratings

5-outstanding,4-good, 3-average, 2-below average,1-poor.

a.Practical value-----------------------

b.Thoroughness-----------------------

c.New ideas gained----------------

d.Helpfulness to self development -------------------

e.Relevance to the job-----------------------------------

7.Which topics did you find most helpful.

8.Which topics did you find lease helpful.

9.Which topics would you recommend eliminating

10.Which topics would you recommend enlarging

11.What other topics would you recommend adding

12.Rate the content of each session , in terms of value using

5=very valuable,4=valuable,3=undecided,2=little value,1=no value

a.session 1 ---------------------------------------

b.session 2-----------------------------------------

c.session 3---------------------------------------

d.session 4-------------------------------

e.session 5-----------------------------------------

13. Rate the trainer for each session , in terms of their

teaching [ getting ideas across]

5=very effective,4=effective,3=neutral,2=little effective,1=not effective

a.session 1 ---------------------------------------

b.session 2-----------------------------------------

c.session 3---------------------------------------

d.session 4-------------------------------

e.session 5-----------------------------------------

14. What are the strengths / weaknesses of each trainers

15.Which of the teaching / training methods very effective

16.Which of the teaching / training methods ineffective

17.How satisfied were you with

a. quality/quantity of case studies

b. quality/ quantity of reading materials

c. quality/ quantity of assignments



18.How satisfied were you with the following services/facilities

5=very satisfied,4=satisfied,3=neutral,2=dissatisfied,1=v ery poor.

a.conference room

b.case study rooms

c.bed rooms

d.quality of food

e.quantity of food

f.recreation facilities

g.transportation

h. others

19. Overall organization and coordination of the programs.

20. From each session , list one or two key ideas you

gained from each session.

YOU CAN EVALUATE THESE ELEMENTS

-BY rating 5=exception

4=very good

3=good/ acceptable

2=satisfactory

1= unsatisfactory

************************************************** *****

FORMAT 5 ---EVALUATION OF TRAINING ELEMENTS

In addition to the evaluation of

-training program

-training instructors

Other factors that should be considered are

-program content.

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-teaching materials used.

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-sequencing of topics.

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-topic emphasis

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-learning pace

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-selection of training methods

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-location of training

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-physical facilities for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-physical settings for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-physical layout for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-the meeting room [ size / layout ]

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-seating arrangements for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?



-syndicate rooms for workshop

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-lightings for learning situations

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-noise level for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-acoustics for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-ventilation for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-room temperature for learning

Q 1. HOW SATISFACTORY WERE....................?

Q 2. HOW WOULD YOU RATE...........................?

Q 3. WHAT IMPROVEMENTS WOULD YOU SUGGEST......?

-LEARNING IMPACT ON THE PARTICIPANTS [ INDIVIDUAL BENEFITS]

-LEARNING IMPACT ON THE ORGANIZATION [ ORGANIZATION BENEFITS]

-LEARNING IMPACT ON THE BUSINESS RESULTS.

regards

LEO LINGHAM

From India, Mumbai
NASHITHA
6

HI Sir,
Thank u very much for your information , it was very useful to me too.I AM EAGER TO LEARN SOME MORE CONCEPTS ON TRAINING, I WOULD APPRECIATE U IF U COULD INFORM US SOME MORE CONCEPTS ON TRAINING. MY MAIL ID IS
Regards,
Nashitha

From India, Hyderabad
vpriyanka
1

Hello Mr.LEO LINGHAM, The information provided by you was really helpful. Thank you sooo much. Could you please guide me on evaluation of behavioural training. Regards, Priyanka

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