Tsivasankaran
Consultant
Mailanuradha
Hr Executive

Hi,
I conducted the Employee Evaluation but i have all results in scaling format where in 1 - worst and 5 - best. I need to submit my report in brief notes to my management. Can anybody suggest where can i find the brief description to evaluate an employee, or how to write about an employee traits briefly.
Thanks and Regards
Anu
5th March 2008 From Malaysia, Puchong
Hi Anu

This is list of traits we look at. These traits can be defined in a scale of 1 to 5

A Intellectual Competencies

1.Intelligence

2.Analytical skill

3.Decision making/Judgement

4.Conceptual Ability

5.Creativity

6.Strategic Skills

7.Pragmatism

8.Risk Taking

9.Education

B. Personal Competencies

1.Integrity

2.Initiative

3.Planning

4.Excellence

5.Independence

6.Self-awareness

7Adaptability

C. Interpersonal Competencies

1. First Impression and Likability

2.Listening

3.Customer Focus

4.Team Player

5.Assertiveness

6.Communication - Oral

7. Communication - Written

8.Negotiation

9.Persuasion

D. Management Competencies

1.Coaching/Training

2.Goal Setting

3.Empowerment

4.Performance Mangement

5.Team Building

6.Diversity

7.Running Meetings

E. Leadership Competencies

1.Vision

2.Change Leadership

3.Inspiring

4.Conflict Management

F.Motivational Competencies

1.Energy

2.Enthusiasm

3.Ambition

4.Compatibility of Needs

5.Balance of life

6.Tenacity

This is an exhaustive list and used widely in Behaviuoral Interviews as a template

Now let us take CUSTOMER FOCUS

RATING 1

Often fails to act with customers' best interests in mind;positions himself or herself poorly for repeat business;often fails to achieve customer satsfaction.

RATING 3

Usually keeps customer's best interests in mind;position himself or herself for repeat business;strives for customer satisfaction.

RATING 5

Always operates with customers' interests in mind.has a history of repeat business; exceeds customer expectations.

You can get some of these definitions in The Art and Science of Competency Models by D Lucia and Lepsinger.

You can also get some of these definitions in some websites( I forgot the sites) You can search on Competency Definitions

Siva
9th March 2008 From India, Chennai
Hi Anu
I am giving definitions for two more attributes
A.COMMUNICATION SKILL
Rating 1
Questions and answers not clearly stated; often does not understand questions;demeanor is often unprofessional and unfriendly
RATING 3
Asks and answers most questions clearly;displays adequate understanding of questions; demeanor is generally professional and friendly.
RATING 5
Alawys asks and answers questions clearly; displays good understanding of questions;demeanor is highly professional and friendly.
B CONFLICT MANAGEMENT
Rating 1
Has little skill resolving differences and reaching agreements and fails to adopt a problem-solving attitude
Rating 2
Has adequate skill resolving differences and reaching agreement by maintaining a problem solving attitude.
Rating 3
Has high level of skill resolving differences and reaching agreement by maintaining a problem solving attitude.
Siva
9th March 2008 From India, Chennai
Dear Anu
You should also read on different rating scale namely Numerical Scale, Descriptive scale and Behaviourally Anchored Rating scale. Refer this
sitehttp://
You can start with numerical rating scale to start with and master BARS
Siva
9th March 2008 From India, Chennai
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