Hr Professional

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Hi All,
Could you please let me know what are the new practices in HR adopted by Industry as on date. I need to make a presentation in the New practices in Industry in HR more on the operations segment.
COUld someone help me out. Its urgent.
Thanks and regards

From India, Bangalore
Dear sir,

This is one topic I selected and presented a paper in the International

Conference held at Tumkur during the year 2012 and appreciated each and every participant.The whole paper if you want to read I will send it to you shortly on request. However I canot send the PPT presentation.

Pleae go through the same and do not mention our companys' name anywhere.


M.Upendra Bhide

Asst.General Manager-Personnel & HR

L&T Construction Equipment Limited



Formerly known as L&T-Komatsu Limited

The employees are taken care by providing the statutory and non statutory welfare facilities applicable as per the Labour Laws. The following are distinctive and best welfare activities are practiced at LTK for the benefit of the employees other than the above listed.

• Family participation in factory visits, sports & fine arts, & SURABHI Ladies club

• Communication through posters, intranet, Quarterly magazine, Notice boards & quarterly review with CE, policy deployment through X-matrix

• New CSR initiatives, surveys and interaction

• Improvement in House Keeping, Estate area, Commitment to Business Excellence, House Keeping audit ,

• Counselling accident prone employees, safety patrolling, safety audit, safety linked appraisals

• Family visits, sports & fine arts participation by family members, Picnic allowance, Art of living, Holiday homes, “Happy family life” – programme, Employees participation in Sports, Drama, Quiz

• Training for awareness, Customer site visits, Training on QC tools, visual displays, SGAs

• Employee/Team of the quarter instituted, better remuneration for high performers,

• Increase in Small Group Activities, Appropriate training programmes such as Team building, coaching, NLP

• New ergonomic buses introduced, Baine Marie buffet system introduced, health check up for all employees, ‘Happy family’ training programme for employees with their family members

• Increased recognition by way of medallions to high achievers in academics

• Career counselling, Yoga camps, ‘Happy Family’ programmes, activities of SURABHI ladies club

• Sports & Fine Arts, Painting Competitions, SURABHI Ladies club competitions,

• Understanding & implementation of Vision & Mission enhanced through display boards, pocket sized cards and involvement of more personnel in creating vision & mission

• Team awards introduced, Employee / Team of the quarter, participation in competitions outside as individuals & teams

• The eligible employees children are provided Diploma Course at LTIT Mumbai with free of cost.14

Corporate Social Responsibility at LTK

L&T Komatsu have demonstrated the business growth can grow hand-in-hand with an underlined commitment to environment and society. LTK has embraced CSR activities in their operations. The main focus of CSR activities are education, health, community development and environment. L&T Komatsu has taken up several Corporate Social Responsibility initiatives with the objective of service to society; Protecting and developing Environment through; de weeding, de-silting lakes, tanks and fishponds at different places in the state of Karnataka.‘Vidyodaya’ a school at Dyvarahalli village supported by L&T-Komatsu by construction of modern school building, compound wall, providing furniture and computers.

SURABHI – ladies club of L&T-Komatsu has undertaken community development activities like Health camp for children and women, educational trip to students of ‘Vidyodaya’, Support to old age home, inaugurating a tailoring unit at Dyvarahalli by donating sewing machines to help the underprivileged women displaying its commitment to society development.

Social Work Practices in Reality

At LTK most of the HR activities are carried out through social work perspectives with a philosophy of ‘employee is the asset’ of the organisation. Some of the realities are mentioned as under:

1. LTK has two qualified social work professionals. HR policy, strategy and plans are based on inputs from strategic plan, discussion with union representatives, HR council meetings etc.

2. The employee satisfaction survey conducted on attributes such as compensation, employee relations and welfare etc. are reviewed for outcomes and actions taken for improvements.

3. Leaders at LTK have provided opportunities/ platforms for individual and team participation in improvement activities.

4. LTK provides opportunities to develop talent in various areas like sports, fine arts, painting etc. People participate in various social events and celebrations.

5. Various platforms are provided for employees to share best practices and knowledge. Employees share best practices through the implementation of Kaizens, various meetings, house magazines, presentations by managers etc.

6. LTK follows CSR policy of L&T and Komatsu and takes initiatives as guided by those policies and received several awards/ recognitions over the years in recognition of activities.

7. Training effectiveness measured in terms of number of programmes rated as good/ excellent programmes, shows improvement in percentage over the years and is also consistently above the target.

8. Absenteeism has been generally showing a decreasing trend (+ve trend) over the years Number of accidents has shown a reducing trend over the years. Both these indicate improvements in the work environment.

9. A number of external awards and recognitions are received in areas of safety, quality, leadership, tech skills etc.

10. No results of employee grievances and their resolutions are provided.

11. It is evident that LTK priorities society focused initiatives, allocates budgets/ funds to CSR activities and evaluates society results.

12. LTK responds by way of providing relief measures like donations, employee volunteering, supply of construction materials, deployment of earth moving equipment etc. during natural calamities and rural development activities (supporting a Govt. Primary School, Dyavarahalli, Health camps etc.)


1. While L&T Komatsu develops policies and plans for employees and also addresses the concerns of contract employees and suitably formulates policies

2. It is evident how HR strategies and plans are changed to address strategic challenges like talent retention and development and succession planning.

3. L&T Komatsu conducts ESS survey every year to capture the changing perceptions of the employees to take timely actions.

4. Individual, team and organisational learning opportunities are provided through training, mentoring, on the job training, job rotation, working in teams (CFT, SGA), becoming member of the professional bodies, visits to Komatsu and customers (Japan), attending seminars etc.

5. Knowledge and competencies are identified through competency and skill matrix for the employees

6. Team building is considered as one of the key factors in skill development. Identified team leaders drive various improvement initiatives through CF teams.

7. Mentoring by senior employees is in place and employees are getting benefited, it is evident that mentoring has helped the employees to improve their performance, ability to work in teams, behaviour, voluntary learning etc.,

8. Employees are involved and encouraged to participate in improvement programmes related to production, quality, community projects etc.

9. Communication Policy and Strategy addresses to express the views and feelings of the employees and find suitable solutions.

10. There is an evidence of specific initiatives to improve the work life balance of employees.

11. L&T Komatsu performs industry survey to evolve competitive remuneration packages. Variable pay linked to high performance to retain the best performers, redeployment by retraining of employees.

12. Several formal and informal methods of recognition are used. Concept of special appreciation has been introduced. People are recognised and rewarded through citations, cash awards, employee of the quarter awards etc.

13. L&T Komatsu recruitment policy addresses the inherent diversity of the country and recruits graduate trainees from premier institutes all across India.

14. L&T Komatsu promotes awareness and involves people in health, safety, environment, social responsibility activities.


1. Succession planning

2. Increasing technology skill level

3. Leadership Development

4. People


The industrial social worker with his basic knowledge of human dynamics and his/her skill in working with individuals at different levels will be a great asset in individualization service. The industrial social worker has to project his or her role as helper/moderator/facilitator rather than management appointed person. An ongoing coordination between training in social work institutions and industries is necessary and useful for effective feedback. Industrial social work should emerge as an accepted professional filed in India that will enable Human Resource Managers and Personnel Managers in the effective employee management and organisational development.


1. Santanu Sarkar, Industrial Social Work to Corporate Social Responsibility,

2. Biestek, F.P:The Case Work Relationship, Loyola University Press, Chicago,1957

3. Cormick, M.J:Thomstic Philosophy in Social Case Work, Colombia University Press, Newyork, 1945

4. Lucille, Nickel Austin: Trends in Different Treatment in Social Case Work, Journal of Social Case Work, 29.205, June 1948.

5. White Helen, C: Activity in Case Relationship, The Family, 14, 205, 214, October 1933

6. Howers, Swithum: Social Work and Human Problem-Social Case Work, 35:190, May 1954.

7. Moffett J: Concepts of Case Work Treatment, 30, Routledge and Kegan, Paul Limited, London, p.55

8. Vallett Harner M: The common case of social work practice, National Association of Social Workers, Newyork, 1970, p.114.

9. D.Paul Chowdhry: Introduction to Social Work: History, Concepts, Methods and Fields, Atma Ram and Sons, 2000

10. P.D.Mishra: Social Work Philosophy and Methods

11. Sanjay Bhattacharya: Social Work-An Integrated Approach, Deep and Deep Publications Pvt. Ltd, New Delhi, 2003.

12. HR Manual, L&T Komatsu Limited, 2011.

13. Welfare Digest, L&T Komatsu Limited, 2011

14. HR Handbook, L&T Komatsu Limited, 2012.

From India, Bangalore
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