Knowledge Management - Knowledge Workers - CiteHR
Leolingham2000
Management Consultant

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:D HI all How can the Knowledge Workers in an Organisation can be identified if the organisataion setup is large
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Knowledge Worker

Anyone who works for a living at the tasks of developing or using knowledge. For example, a knowledge worker might be someone who works at any of the tasks of planning, acquiring, searching, analyzing, organizing, storing, programming, distributing, marketing or otherwise contributing to the transformation and commerce of information and those workers used at consuming that same knowledge.

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These knowledge workers are found in various departments in an organization.

1.CORPORATE PLANNING

-planning analyst

-research analyst

-business analyst

-strategic planner

etc

2.MARKETING

-product manager

-marketing researcher

-marketing analyst

-marketing planner

-market development manager

etc

3.SALES

-sales planner

-sales analyst

-sales forecaster

-sales development manager

etc

4.LEGAL

-legal counsel

etc

5.ACCOUNTING / FINANCE

-financial analyst

-management accountant

-investment analyst

etc

6.SUPPLY CHAIN

-procurement manager

-warehousing manager [ technology sourcing]

etc

7.HUMAN RESOURCE

-hr strategic planner

-hr planner

-manpower planner

-human resource information system coordinator

etc

8.IT DEPARTMENT

-programmer

-systems analyst

etc

IN THIS WAY, YOU CAN AUDIT ANY ORGANIZATION OF ANY

SIZE TO IDENTIFY THE KNOWLEDGE WORKER.

================================================== ======

SOME COMMON CHARACTERISTICS

1. Learns easily

2. Original, imaginative, creative

3. Widely informed

4. Persistent, resourceful, self-directed

5. Inquisitive, skeptical

6. Artistic (performing or visual arts)__

7. Outstanding vocabulary, verbally fluent __

8. Likes numbers, solving mathematical problems

9. Independent worker, shows initiative

10. Good judgement, logical

11. Flexible, open

12. Versatile, many interests

13. Speaks more than one language

14. Shows unusual insights

15. Shows high level of sensitivity, empathy ____

16. Has excellent sense of humor ___________________

17. Excels in athletic activities, creative movement

18. Is easily bored with routine tasks

19. Nonconforming, not interested in details __

20. Role playing, story telling ____

21. Like solving puzzle-like problems ___

22. performs adequately ____

23. Displays unique, culture-specific talents

etc etc

Behavioral Checklist





Knowledge and Learning Style



1. Displays a great deal of curiosity about many things, asks about many things, asks many questions. . . . .

2. Is able to draw generalizations from specifics. . . . .

3. Transfers learning from one situation to another; applies own knowledge to new problems or circumstances; predicts from present information. . . . .

4. Has a good long-term memory. . . . .

5. Learns easily, quickly grasps a new concept, method, or word. . . . .

6. Uses analogies in speech, writing, or story-telling, compares things, concepts, or words. . . . .

7. Can be extremely logical and analytical. . . . .

8. Understands conceptual relationships such as cause and effect. . . . .

9. Shows skills in abstract thinking, foresees new possibilities, can conjecture beyond the givens. . . . .

10. Enjoys reading in the classroom. . . . .

11. Seeks out knowledge, has a great quest for learning or knowing, broad range of interests. . . . .

12. Enjoys complicated games or rule systems. . . . .

13. Expresses self well verbally in native language, or English, or both. . . . .

14. Understands complex moral lessons of traditional (native language or English) stories. . . . .

15. Solves problems on a "higher level" either innovatively or with deeper insight than the average student. . . . .

16. Expresses self well in written work. . . . .

17. Has a good memory for what s/he hears or reads. . . . .

Personal Characteristics

1. Has keen or unusual sense of humor, sometimes sees humor in situations not humorous to others. . . . .

2. Is sensitive to beauty, attentive to things of an aesthetic nature. . . . .

3. Accepts and shows interests in own culture and culture of others. . . . .

4. Is a leader in the classroom, either among all students or among same-culture peers. . . . .

5. Sets high goals, has great expectations. . . . .

6. Analyzes and criticizes others' behaviors. . . . .

7. Is self-critical. . . . .

8. Questions the status quo, tradition, the reasons for rules. . . . .

9. Is analytical and precise, insists on exactness in an argument. . . . .

10. Does the unexpected, may seem "different" from others, stands out from the crowd due to personality or leadership ability. . . . .

11. Is basically an optimist. . . . .

12. Shows impatience with those not as bright as s/he. . . . .

13. Seems lazy, is late for class, frequently "misplaces" homework assignments. . . . .

14. Shows good judgement, exercises foresight, thinks before s/he acts. . . . .

15. Is flexible about changes--in plans, seating, seating assignments, routine, and so on. Accepts change and adjusts easily. . . . .

16. Understands complex moral lessons of traditional (native language or English) stories. . . . .

Work Habits

1. Sustains interest in a topic over an extended period of time. . . . .

2. Goes on "binges" with a certain subject that interests him/her, spending time and energy learning and talking about it. . . . .

3. Follows through on a project that is of particular interest. . . . .

4. Low distractibility. . . . .

5. Works well independently, is self-reliant when meeting a problem. . . . .

6. May show boredom or resentment when confronted with routine or drill work. . . . .

7. Completes assignments of interest to him/her. . . . .

8. Does more than expected, or extra credit work. . . . .

9. Would prefer to continue on a task after most are finished. . . . .

10. Conscientious about work produced. . . . .

11. Works well in a group, shows leadership without "taking over." . . . .

12. Has certain topic(s) or area(s) in which work is much more competent, shows more interest, or seems to work harder. . . . .

Emotional Development

1. Is idealistic when confronting a problem concerning morals or ethics. . . . .

2. Is truthful. . . . .

3. Seems to relate more than the average to worldly problems, brings in articles, talks about news, etc. Can relate to faraway places. . . . .

4. Has deep thoughts concerning religious beliefs, and asks penetrating questions. . . . .

5. Has empathy for another person's situation . . . .

6. Can see more than one view point on an issue, is able to examine sides. . . . .

7. Has a good sense of right and wrong, exercises responsible behavior. . . . .

8. Shows extraordinary respect for culture and traditions. . . . .

Creative Talent . . . .

1. Exhibits talents in any of the following areas: . . . .

Art . . . .

Creative writing . . . .

Dance . . . .

Singing and storytelling . . . .

Humor . . . .

Drama . . . .

Reading . . . .

Inventing . . . .

2. Has original ideas or unusual viewpoints in discussion or written work. . . . .

3. Provides elaborate detail when describing something either verbally or in written work, as in relating a story. . . . .

4. Has a good imagination, never at a loss for an idea, enjoys "what if?" type fantasy. . . . .

5. Is not afraid of being individualistic, is not a conformist. . . . .

6. Easily tolerates disorder, does not insist on structure. . . . .

Underachieving behavior

Please note that it is important that we take special care to identify and include people who are underachieving and possibly gifted. Please consider these traits of the gifted underachiever and mark the degree to which each is true.

1. Superior comprehension and retention of concepts when interested. . . . .

2. Vast gap between quality of written and oral work. . . . .

3. Has wide range of interests and possible special expertise in an area of investigation and research. . . . .

4. Poor performance. . . . .

5. Achieving at or below grade-level expectation in one or all of the basic skill areas . . . .

6. Daily work frequently incomplete or poorly done. . . . .

7. Evidence of low self-esteem as evidenced by tendencies to withdraw or be aggressive in the workplace . . . .

8. Average grades, in performance. . . . .

HOPE THIS IS USEFUL TO YOU

REGARDS

LEO LINGHAM
Prime Sponsor - Talentedge.com "Interactive Anywhere Learning". Executive courses from top reputed institutes like IIM, XLRI, MICA. View Courses
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