Below are the details of Train the Trainer on Soft Skills from Help Desk Institute (UK).Followed by a Globally recognized international certification as well.
Help Desk Institute -
Founded in 1988 in by Howard Kendall, The Help Desk Institute (HDI) is the leading authority on service desk and IT support related issues, providing specialist information and research about the technologies, tools and trends of the industry. It is world's only support network for IT service desk professionals, providing service management consulting, customized training courses and qualifications. For more information, please visit www.hdi-europe.com
Train the Trainer workshop will include the following:-
a) Official courseware of SDF, HDA and SDM (Three qualifications of HDI)
b) Exam voucher for HDA and SDM
c) Venue and catering for 5 days (excluding the stay and travel)
Post training each participant will have to sit & pass the one hour exam for HDA and SDM in order to be a HDI Authorized Trainer.
This TTT would be in Delhi.
You can get in touch with me in case you need more details.
Contact No. 9999905669
18th January 2008 From India, Delhi
25th January 2008 From India, Pune