I have superannuated from reliance industries ltd and applied for final PF settlement by uploading form 19 to EPFO portal. My icici bank vashi account was seeded along with aadhar linked in UAN portal done . But twice EPFO Vashi rejected my claim saying Bank account validation process was not proper, where as two times my icici bank vashi manager validated my accounts and mailed to EPFO vashi.

EPFO vashi mailed to icici bank customer care attaching my bank details format but icici customer care did not reply & informed me they dont entertain third party. Ultimately PF settlement claim is rejected 2 times by the PF authority. PF authority is saying to my employer reliance industries that PF authority dont entertain individual icici bank employee mail id that is the reason they need mail from customer care for final validation of my icici saving bank account . What best i can do in this situation pl suggest .

From India, Navi Mumbai

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