swati-kapoor1
Hello Everyone, I have to prepare a Communication Policy for my company, Can anyone please guide me to draft the same including internal and external communication.
From India, New Delhi
drsivaglobalhr
309

Dear Colleague,
Communication is very vital and decides the fate of any organization both internally and externally. What to share, what not to share, how to share, how not to share, when to share, when not to share, who has to share, who should not share and everything needs to be put in a digital policy format and kept updated for every moment in the rapid growth of any organization for that matter.

In my experience, many project went very much successful with a clear plan and policy were in place on " Communication". Many projects failed due to lack of Communication plan and policy both internally and externally.

I can share what the policy document should have and cover which might add value to your work:

INTERNAL & EXTERNAL COMMUNCIATION :

- Responsibility matrix for Internal communication and External
- Content writing policy and draft approval process
- Adherence to prior approvals to release any communication and related matters
- The Need assessment for such communication
- The approvals and related matrix
- The draft validation by Team of authorized Executives nominated by the Board
- Internal Communication Authority Matrix
- External Communication Authority Matrix
- Process flow to be followed in releasing Notice Boards/ Press release/ Meets/ PR Meets etc
- Townhall Policy and Meeting agenda guidelines
- Program flow chart to be followed by all Outlets or unis
- Responsibility matrix for meeting host or the location hosting meeting and the complete template details of back drop, stage, brand display, logo, and content to be displayed etc as a release for each meeting and each communication event
- Decorum of Participants
- Approvals for Outsider participation
- Approvals for Press Participation
-Circulation of list of Invitees and Invitations to the participants and invitees etc
- Process on circulating news content
- Process on conducting event / townhall/ meetings
- Work flow chart for every communication
- Evaluation and Feedback process
- Re- Communicate process on what is to get clarified post meeting etc.

This will be a beautiful work and all the very best!!!

From India, Chennai
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