Hi, I have recently joined Banking sector .please guide me how to conduct employee investigation in banking sector regards Sheetal
From India, Mohali
Dinesh Divekar
Business Mentor, Consultant And Trainer
Workplace Assessment And Training

Dinesh Divekar

Dear Sheetal,

Congratulations on joining the banking sector. You wish to conduct the "employee investigation". However, what is the purpose? Is it because of the fraud?

By the way, the focus of any type of investigation should be on the incident and not on the person. You should investigate what has happened but rather who has done it. If you focus on a person, it could cloud your mind and no enquiry or investigation should be conducted with prejudice.

Once the misconduct of grave nature or fraud comes to light, identify how it surfaced and then make a rough chronological sketch of it. Thereafter, start investigating how things went wrong.

While investigating to find out whether there was a failure of the system but we are blaming people. Because of the improper systems and processes, many times the mishap waits to happen. However, after the mishap, the blame is pinned on the individual.


Dinesh Divekar

From India, Bangalore

I am sorry, but this alarms me greatly.

A new employee who does not know how to conduct an investigation, being given the task of investigating an employee who has - allegedly shall we say - committed some sort of crime or wrongdoing. I think not. It contravenes all the norms of due process.

How will this employee get a fair trial, for want of a better term? If the OP makes a mistake, then the victim could sue the bank, and create an even bigger problem. I would venture to say that compensation will cost a lot more than simply training this person in how to conduct investigations first.

From Australia, Melbourne

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