What are the legal maximum working hours in 5-star hotel in india? If anyone knows, please tell me along with the reference.
From India, New Delhi
Dinesh Divekar
Business Mentor, Consultant And Trainer
Industrial Relations And Labour Laws
Partner - Risk Management

Dinesh Divekar

Dear Vivek,

Since the 5-star hotels are covered under the Shops and Establishment Act, I recommend you refer to the act of your state. If you are from Delhi, then you may refer to the provisions of "The Delhi Shops and Establishment Act, 1954".


Dinesh Divekar

From India, Bangalore
I am hired as a trainee in a 5 star hotel and they made all the trainees work for 12 hours or more 6 days a week. So, does the working hours mentioned under 'delhi shops and establishment act, 1954' applies in hotel industry?
From India, New Delhi

In fact the Delhi Shop and Establishment Act specially provides for Hotels and Restaurants. So yes, the work hours applies. Being a trainee does not exempt the employee from the provisions of the act
From India, Mumbai
So can u please tell what can i do next? Long working hours are affecting my health, am not getting enough rest.
From India, New Delhi

The system in the restaurants attached to star hotels differ from ordinary hotels. Ordinary restaurants work continuously whereas the same in a star hotel will be open for break fast, then it will be closed for cleaning and will resume for lunch and again the same will be kept closed for at least 3 hours to resume for dinner. Therefore, the arrangement of three shifts may become impractical. Though it is illegal as per law since the spread over exceeds more than 10 hours and 30 minutes, the employees get more rest time than actually required. As such the practice of 12 hours work in total is very common there. At the same time, if you are in housekeeping or room service which requires continuous working without breaks as available to those in the restaurants, it requires attention by the authorities. If it is a policy then you have to find an alternative. That is quitting the organisation or rather quitting the industry. If you proceed legally, you will be spoiling your own career.
From India, Kannur

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