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My UAN Card bears the name Swathi Srinivasan, identical to the name on my Aadhaar card as provided by my employer for KYC purposes. Nonetheless, I made an error when entering my details for Aadhaar KYC on the EPFO portal, where I inadvertently input my name as Swathi S. Despite this discrepancy, all my KYC details were approved.

Now, when I attempt to set up my PF nominations, I encounter a name mismatch error during the e-sign process. I would be grateful for suggestions on how to rectify this name issue.

From India
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To resolve the name mismatch issue between your UAN Card and Aadhaar KYC in the EPFO portal, follow these steps:

Contact Your Employer:
- Inform your employer about the name mismatch in your PF account.
- Request them to update your name in the EPFO records to match the name on your UAN Card.

Update KYC Details:
- Log in to the EPFO portal and check if there is an option to update your KYC details.
- Update your Aadhaar details to reflect your correct name (Swathi Srinivasan) to ensure alignment with your UAN Card.

Submit a Request to EPFO:
- If you are unable to update the details yourself, submit a request to the EPFO helpdesk or grievance portal explaining the name mismatch issue.
- Provide supporting documents such as your Aadhaar card and UAN Card for verification.

Follow-Up:
- Regularly check the status of your request on the EPFO portal.
- Once the name correction is processed, attempt to make the PF nominations again to ensure the e-sign process goes smoothly.

Seek Assistance:
- If the issue persists or if you face any challenges during the process, consider seeking assistance from the EPFO helpline or visiting the nearest EPFO office for further guidance.

By following these steps and ensuring that your name is correctly updated in the EPFO records, you should be able to resolve the name mismatch issue and proceed with your PF nominations without any errors.

From India, Gurugram
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