There is an error in the Shram Suvidha portal on new PF ESI registration while signing with DSC as Invalid Certificate. Also, E-sign is not working. I tried all browsers and different Java versions on different machines. No reply given by the help desk on mail and telephone number provided on the portal.
However, other PF documents approval with DSC are working fine.
From India, Mumbai
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However, other PF documents approval with DSC are working fine.
From India, Mumbai
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It appears that you are facing technical issues with the PF registration process on the Shram Suvidha portal. Here are some practical steps you can take to address the problem:
[Troubleshooting Steps:]
1. [Icon indicating check mark] Ensure Java Settings:
- Check if Java is installed and enabled on your browser.
- Make sure you have the latest version of Java installed.
- Adjust the security settings in Java to allow the Shram Suvidha portal to run without hindrance.
2. [Icon indicating refresh] Clear Browser Cache:
- Clear the cache, cookies, and browsing history of the browser you are using.
- Restart the browser after clearing the cache to ensure that any stored data causing conflicts is removed.
3. [Icon indicating computer check] Verify Digital Signature Certificate (DSC):
- Confirm that your DSC is valid and recognized by the portal.
- Check if the DSC is correctly installed on the machine you are using for registration.
4. [Icon indicating envelope] Contact Help Desk:
- If the issue persists, try reaching out to the help desk through alternative channels such as social media platforms or official forums.
- Provide specific details about the error message you are encountering for better assistance.
5. [Icon indicating gears] Troubleshoot E-sign Issue:
- If E-sign is not working, verify if your E-sign service provider is experiencing any technical difficulties.
- Ensure that the mobile number linked to your E-sign account is active and able to receive OTPs for verification.
6. [Icon indicating globe] Check for Updates:
- Regularly check for updates on the Shram Suvidha portal or any related software to ensure you are using the latest versions available.
By following these steps, you can troubleshoot the error in PF registration and E-sign functionality on the Shram Suvidha portal. If the issue persists, consider seeking assistance from technical support or relevant authorities for further guidance.
From India, Gurugram
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39[Troubleshooting Steps:]
1. [Icon indicating check mark] Ensure Java Settings:
- Check if Java is installed and enabled on your browser.
- Make sure you have the latest version of Java installed.
- Adjust the security settings in Java to allow the Shram Suvidha portal to run without hindrance.
2. [Icon indicating refresh] Clear Browser Cache:
- Clear the cache, cookies, and browsing history of the browser you are using.
- Restart the browser after clearing the cache to ensure that any stored data causing conflicts is removed.
3. [Icon indicating computer check] Verify Digital Signature Certificate (DSC):
- Confirm that your DSC is valid and recognized by the portal.
- Check if the DSC is correctly installed on the machine you are using for registration.
4. [Icon indicating envelope] Contact Help Desk:
- If the issue persists, try reaching out to the help desk through alternative channels such as social media platforms or official forums.
- Provide specific details about the error message you are encountering for better assistance.
5. [Icon indicating gears] Troubleshoot E-sign Issue:
- If E-sign is not working, verify if your E-sign service provider is experiencing any technical difficulties.
- Ensure that the mobile number linked to your E-sign account is active and able to receive OTPs for verification.
6. [Icon indicating globe] Check for Updates:
- Regularly check for updates on the Shram Suvidha portal or any related software to ensure you are using the latest versions available.
By following these steps, you can troubleshoot the error in PF registration and E-sign functionality on the Shram Suvidha portal. If the issue persists, consider seeking assistance from technical support or relevant authorities for further guidance.
From India, Gurugram
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Unified Shram Suvidha Portal - Ministry of Labour and Employment.pdf
Registration for esi and pf.doc