Hi Fellow Members, I have recently joined a new company as Operations head, functions like admin, HR, commercial, compliance all come under me.
My query is how to convert these team members' KRA into their KPI? and also how on daily basis tracking should be happening about their performance?
Kindly advise.

From India, Delhi
Dear Shweta,

First, please learn the concept of KPI and KRA and the difference between the two. You may check my video uploaded on Youtube. The link is as below:


Lastly, if you start tracking the performance of the subordinates every day, then it could lead to micromanagement. While counting performance is important, we need to measure the cost of counting also. Therefore, just set the KRAs, create the format so that juniors record their performance and you may track it every month or quarter.

For further queries, if any, feel free to contact me.


Dinesh Divekar

From India, Bangalore
thank you sir Please share format
From India

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