Hello Everyone. Greetings of the day. I have a query that one of the employees applied his transfer claim from the previous employer and when I check his transfer claim it is in Inaction-able section and neither there is an option to approve this via Digital signature nor to delete.
How can i approve? What is the reason behind this?

From India, Meerut

Perhaps they have opted for DSC verification by present employer, or his KYC is not yet verified by the present employer digitally

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