Dear Friends, I need your help and expert advise on the below
My colleague worked in Delhi based company in Chennai as Branch in-charge for 15 yrs from 2000-2015. She has been allotted UAN number and Delhi based PF number. Her PF contribution has also been promptly to her credit till the period she was in employment with that company.
She left them in 2015 march and joined another company in chennai from May 2015. But her employer allotted new UAN number and new PF number assigned to TN PF. TamilNadu UAN and PF number seeded with all the KYC and Bank account etc ., till today PF is being remitted.
When tried for online transfer, her transfer got rejected by Delhi PF stating name mismatch, DOB not entered, Gender not updated and KYC and service history is missing. It has been rejected at both Tamil Nadu and Delhi both online and Offline both the times.
Her Delhi based employer closed down and no one available to approve KYC through DSC. She approached Delhi, PF who after long efforts finally made all the correction, but said PF department cannot approve and update PAN and Bank Details.
She can't proceed with online transfer or withdrawal as the portal asking to update Bank details approved by the previous employer. (Can any expert confirm is it true pf dept can't approve members bank and PAN)
She is aware she can do manual transfer in form 13 duly certified by the present employer through present Regional PF Office. Please solve the below doubts and queries as below
1. Is there anyway online transfer possible (with out previous employer KYC approval)
2. If only manual transfer claim possible in Form No 13 duly certified by present employer. in such case what is the status of her Family pension fund. The scheme certificate will be issued by the Delhi PF or it will automatically will get transferred to her Tamil Nadu PF along with FPF (Family Pension Fund)
3. Whether her Delhi service history will be added to her TN UAN and PF. so that she become eligible (more than 5 yrs of PF service) to apply for Housing Loan.
Please help me with the query and guide me to proceed further.