Hi, I need KPI’s for Administration Head who is working for an execution of projects. pls share ASAP.
From India, Pune
Dinesh Divekar
Business Mentor, Consultant And Trainer

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Dinesh Divekar

Dear RaghDeepak,
Designing the KPIs for the Admin personnel is not easy as their work is not measurable in general. Nevertheless, unless we understand the nature of his work, KPIs cannot be designed.
Dinesh Divekar

From India, Bangalore
Thansk for you suggestions, we are in the process of defining the KRA’s followed by respective KPI’s.
From India, Pune
Babu Alexander

My suggestion would be as follows:
First design the job and responsibilities for the particular function. If you have already documented one, check. Best exercise and the best roll function can be decided as follows:
1) Request the direct boss (your case project head) to whom he reports should right his expectation of his subordinate role and responsibilities.
2) Similar exercise, from the subordinate (s) , who reports to him to write their expectation about his boss.
3) Similarly from his supporters / vendors and from the customers / service providers expectation about the Admn roll and responsibilities
Compile all the 360 degree expectation of role and responsibilities and write the best role and responsibilities of the particular function.
Once the roles and responsibilities are clear, design an appraisal system discuss and decide and document the ‘Key Result Ares’ (KRA) of performance, based on the overall business plan, budget, and expected growth, decided from the top management. Normally all KRA is dissolved from the top management to down the line.
Then fix Key Result Index (KRI) for the particular function and review it on every three months.

From India, Madras

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